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- Users: pldconsulting
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Voice Segments
If a Voice segment variable can be created as a Call Variable type, What is the proper Syntax to assign a file segment to that Call variable? Thanks- pldconsulting
- Thread
- Replies: 5
- Forum: Nortel: Symposium call center solutions
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Account key not working
Setup: CCMS 6 CCMM 6 CSE1000 5.5 1150E phones CCT soft-phone The agents are using the soft-phone, one agent in the group (same default ACDDN) can enter an account code while on a call and it will register in the CC6 database. Other agents cannot. When they enter it, they get the proper...- pldconsulting
- Thread
- Replies: 0
- Forum: Nortel: Symposium call center solutions
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Symposium Agent 2.3
After installing the Launcher app on a Client (WinXP Pro) workstation, I get a Run time error. Remote server or machine does not exist. an ideas why?- pldconsulting
- Thread
- Replies: 0
- Forum: Nortel: Symposium call center solutions
