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Currently running version: 3.1.2.17. I have one install that freezes on the first incoming call, once the call ends it unfreezes and works fine. Weird, thinking maybe upgrading the software if I can find it. Thanks, Fred

Hi, How can I adjust the speak volumn. I'm getting complaints that the called party is having difficulty hearing. Using a Plantronics CS50-usb headset. thanks, Fred

How can I turn off echo cancel on a polycomm conference phone through ipoffice, I was successful turning it off on our 9508 phones but the polycomm has no way of progamming. its very noisy(static). all the 9508 were too while on speaker but turning off echo canceller fixed the 9508's. thanks...

How to create a virtual ext in ip office manager? Just want an ext that will forward all calls to a cell phone. Thanks, Fred

any recommendations on attaching a phone recorder to a 4424d phone? What will work/etc? Thanks, Fred

extention has stopped going to vm. it dosen't ring at the extention either. after about 7 rings the operator's (111) phone starts ringing. the extension is in the coverage group (30). visually, on the phone, the line button AND Sys Access(V) buttons both are activily blinking while the phone...

from a 4424d When I enter the external phone number in the Forward To: I can only enter 3digits then it takes me out of forward to: How do I enter more then 3 number(like a cell phone number) The extention has all the proper trktransfer and remotefwd set. Thanks, Fred

4424d merlin ext not ringing nor is it going to vm. I've *36 it and it's in the group cover. any ideas, Thanks, Fred

How do I change the default line button, it currently defaults to Sys Access when off hock? Thanks Fred

how can I silence a ring, *35 doesn't seem to work?

I have a phone line that rings twice on ext 143 before aa picks up. How do I stop this and always have aa pickup? All the other lines go directly to aa. Thanks, Fred

Hi, I'm looking for ideas on an antispam solution, Currently running exchange 2000 with less then 20 email clients and spam is a pain. Can anyone recommend or point me to a good site for reviews etc. Thanks Fred

I have an extension that doesn't start physically ringing at the station until after the caller hears 4 rings. This person has lost calls because the caller thinks they are not going to answer. All other extensions ring immediately. Thoughts, Fred

I have an outlook client who initiates a new recurring meeting request and it updates everyone's calendar but his. Any ideas on how to troubleshoot this? Thanks, Fred

Hi, We had someone leave the company and thier manager want's to read/reply to the x employee's mail for a short time. Can't find a way to do this? Thanks, Fred

*35 turns off ringing what turns it back on, *? Thanks, Fred

Hello, I'm sure this is a dumb question but.... I need to move a person and there extention to a new location? Thanks, Fred

I need to create an extension and then be able to transfer all calls to a different extension depending on where this roaming employee is sitting for the day. Thanks, Fred

I'm a norvice at best. I've plugged a phone(ext 136) in and can make outbound calls but when an inbound call to ext 136 is made the system answers with 'extension not defined'. Any ideas, Thanks, Fred