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I have a request to have 7 people added as mailbox recipients to 1 line, each being separate from the other. Here is an example of the way they want it handled: Everyone has X4555 and a rollever X2555 on their phone, but they do not have their own internal number or DID. If someone calls X4555...

Option 61C Rls 5.5 with a spare TTY port: I have a situation where I need to turn Malicious Call Trace on quite a few phones (approx 25) with the users being the "administrators". I want to make this a one-way printout to a laptop in an office, so that no one has the capability to talk back...

I know how to set up a COT trunk test remotely, but has anyone ever been able to do the same thing remotely to test PRI channels? I would like to make a few calls from the PRI's to my site, just to see how calls are going out, but have no clue. I found nothing in the books (ld 36 or ld 60). Thanks

Symposium 4.02.06 with latest PEPS installed. I am new to Symposium, and as of yet, have not had any official training. I have 2 questions: 1. There is an existing script, that I want to give a busy signal to, after 3 or more callers are already in the queue getting RAN treatment. I added: IF...

We have on-campus ISDN-BRI (UILC and MISP cards). I have been asked to see what it will take to extend our ISDN-BRI out to the rest of the world for both in and outbound ISDN calls (video). I am under the assumption that ISDN-BRI will not integrate with our ISDN-PRI trunks that we use for our...

OTM 2.2 Installed it last year, and was collecting TRAFFIC fine until late October. Ever since then, we are missing the 0200 hour (when TODR runs). Two nights ago, in LD 2, I changed the times (TSHS) we collect data from HOURLY ON THE HOUR to HOURLY ON THE HALF HOUR. I came in yesterday and...

I have been asked to supply how many ports are available in an Option 81C. When I told them that it could handle up to 16,000 ports, they wanted to know if I could give them an exact/approximate count, per network group. For ex: 1 Group: Maximum 2000 ports 2 Groups: Maximum 4000 ports 3...

We are adding an Avaya call center, that will only be recieving calls through the Option 81C. Telco will be supplying a new local number, and an existing DID, which currently resides in the switch. I was informed that I need to provide a dual pri to handle all inbound calls from telco, then I...

Option 81C Rls 25.4 For emergency situations, we have a user that pushes a group call key on his phone. They want me to have this phone also key into the paging system, so that the emergency personnel in another building will hear the group call information at the same time the call goes out to...