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3310 rga on key 04 when pressed key 04 indicator comes on problem = when called party hangs up, there no beep. The key indicator just goes off and thats it. Cls im thinking. Can someone please tell me what i need to set. Thanks peeps

I want to run reports directly against the symposium database. I know this can be done because i have seen it done before. But i camt remember the steps in crystal to do it. Can anyone help?

Is there a third party software or even a way of tell if anyone (even admins) have been reading my e-mails? Thanks in advance

In GRTD you can create maps that show the state of your agents. In our office this works fine for me, but on another pc, the position shows the position ID but stays white and inactive showing no other live info. Any ideas what could be wrong? We have tried copieing my grtd folder to replace...

can a phone have two dns,have one dn on forward, but execpt in coming from the other dn? Tim

what do i need to set for call forward no answer, guys?

Cant Call forward calls externaly. Thought that all i had to set in the cls was cfxa, but still wont work. What am i missing? Tim

One pc only = when any slide show run, the show runs (can hear the sounds) but powerpoint minimizes to the tool bar and the slides dont show. All you see is the desktop wallpaper. I am stumped

I have an Me machine that has been restricted and i need to unrestrict it. The run command has been disabled. I want to re-enable it, but havnt been able to do this through the registry. I have copied the registry from a machine that has the run command and imported to this machine, but still...

I want to display the current (updating real time) date and time on my form, so that when an entry is made a time stamp of when is recorded in the datbase. Can and how? Tim

Hi can anyone help with this. I have a field that is a true/false (check box) field called diposed. I also have a field called disposed date. I want disposed date field to insert the date if the disposed field is true. Can i do this in the design of the dipsosed date field? If not how...

i have a table with an issued field and an expires field. they are both date fields. i want the expired field to be filled in automatically, putting the date exactly one year from the issued field. can it be done and if so how??

I am having trouble setting up a new network card in my 1200. It is an isa card and i have used the compaq smartstart cd to setup a slot for it. It is a Kingston nic, and from experience i know that these cards work fine with the novell ne2000 driver. this driver is part of the .cfg driver...

Is there a way to randomly observe an agent from a supervisor set on the meridian? thnx

Can anyone tell me how to disable multicast on one port on my baystack 470. + how can i tell if in fact multicast is configured? thnx Timbo

How can i print a list of lnos, need to out a group hunt but need to know the lnos number before i can proceed. thnx Timbo

Can anyone tell me how to disable multicast on one port on my baystack 470. + how can i tell if in fact multicast is configured? thnx Timbo

Hi, i am taloring a report for symposium in crystal reports and wondered if anyone can help with formula. The thing is, i have created a report that shows the average talk time for the agents and average talk time for the call centre, now i want to show the difference between the averages, but...

I am having trouble setting up MCA, can anyone tell me where to start? (already have an MCA card in a 2616) Thnx

Hi Everyone, I need to set a 2616 to redirect to anoter DN after 4 rings, if unanswered. Any Ideas? Thnx