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  • Users: labolas
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  1. labolas

    Allow calls to remote phone system from auto attendant

    I have a BCM that is connected to our remote office with a PRI connection. All the extensions at the remote office at 7xx I would like to be able to dial those remote ext from the callpilot auto attendant but get "that is not a valid ext" when I try to dial the remote extensions. I setup a...
  2. labolas

    Dial by name - Only option

    BCM 400 3.7 - I need to be able to dial an ext that will go directly to the voicemail dial by name option. I need to setup a target line that will allow callers to here there dialby name option. Is this possible? Thanks.
  3. labolas

    Change dial 9 to use PRI-A pool

    I added a PRI card to the phone system, we still have some analogue, I have the PRI working and setup it up as a private route that can be accessed by dialing 5. Now that it's working I want all calls to use the PRI with 9, but I can't find where to change it or set it up correctly. What am i...
  4. labolas

    PRI setup on BCM 400 v3.7

    How do you associate incoming 4 digit DID with 3 digit extension on a BCM? Thanks.
  5. labolas

    BCM 400 trunk to Asterisk VIA PRI

    Good day, I setup a PRI trunk between Asterisk and our BCM but I am unable to get call from Asterisk to the BCM I was able to configure the PRI and all the B's and D come up, lots of happy green lights. The BCM currently has 8 PSTN loop lines connected to it. I removed the Pool A from my...
  6. labolas

    External call won't go to VM if transferred to busy extension BCM 400 3.7

    I have a BCM 400 sw3.7 here with 7 analogue loop start lines. If user A is on the phone and an external call comes in to that phone it will go to voice mail (good). If user A is on the phone and person B gets a call for user A and tries to transfer it to user A you will get unavailable / busy...
  7. labolas

    CLID on COT line

    Is it possible to enable CLID on a COT line? O11e Rls 20.23
  8. labolas

    CallPilot Transfer Issues (Failures)

    Good day, on some call transfer blocks I transfer calls to Germany and the UK, unfortunately sometimes there is a pause before the call gets transferred and callpilot see this as a failure (no ring back) and pulls the call back with a message your call can not be transferred at this time (Which...

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