I recently took over support of a Mitel SX200 with an Express Messenger card that I cannot access. I have tried the defaults with no success. The serial port is set to 'Express Manager'. When I try to connect with the software it appears to connect then responds with an Error 21 which state...
Hooking up mitel express messenger to a PMS system. Do I need to use a precedia on this like the new voice mail on a 200ICP or do I hook right to the serial port to the PMS
I have a 3300 with a PRI, I have been over The ARS with a fine tooth comb and can't figure out what I am missing, I can make all of my calls, local, long distance everything works fine. I can not dial 0 to get an operator out on the PRI. I dial 8+1+ anything it works fine, I dial 8+ any 7 digits...
I am upgrading a SX200 lite to a Sx200 ICP and am unable to access the database on the 200 lite. I am getting disk I O output failure and corrupt database. I have had this before and have changed the floppy drives and cured the problem. This time it didn't work and I suspect the floppys are bad...
Installing a new SX200 ICP 4.0 and trying to get exsisting E&M trunks to work. Had E&M trunks already in on an old Fujitsu PBX and worked fine. Put the same trunks on the SX200ICP and can call the far end rotary dial only and when they answer have one way transmission. If switch to DTMF in form...
On a SX-200 ICP can you do time of day restriction and if yes how. Ex: I have 10 phones that are unrestricted between 8:00 am and 5:00 p.m and I want them fully restricted from 5:00 pm to 8:00 am
I have a SX200ICP 3.1, with one quad DSP module. On my analog phones I sometimes get complaints about unable to break dial tone from an analog phone. Through testing have determined that it is traffic sensitive and seems to only occur if 2 phones come off hook at exactly the same time and try to...
I have installed a PRI on a sx-200 ICP 3.1 using the embedded T1 card. The trunks are set up in the dial in trunks table with the proper amount of digits. All incoming DID calls seem to work and route fine. I currently have copper ground start trunks in the system for normal outbound and...
I have a SX-200ICP 3.1 with embedded voice mail. Can I send multiple extensions to one voice mailbox or can I dump messages from other mailboxes into one single mailbox.
Example: ext 2200 has a mailbox and is forward no answer to voice mail box 2200, I have 2 more phones in the same department...
New Sx200 ICP 3.1 in service for 1 week, New h340 spectralink phones. Phones work fine and after about 30 minutes of inactivity they won't work. Display still shows ext number on it but if you call the phone you just get a ring no answer and the h340 doesn't ring. If you press the off hook...
I have a new SX-200 ICP 3.1 that has been in service working fine for 1 month. Now when I try to access it for a CDE change I am unable to get at it via direct connect, GUI, or telnet. I would guess that a reboot would fix it but have not tried it due to the fear of something wrong with the hard...
I have 2 sx200ICP's sharing one embedded voice mail system. Both are 3.1 with IP trunking. Everything works great except using the message key at the remote location. When the light is flashing how do I make it so the user can just press the message button to retreive their messages. I beleive I...
Installing a new sx200Icp 3.1 and have no wake up call capabilities. I can set a wake up call from the embedded voice mail with no problem but it never rings the phone or puts anything out to smdr. When using the superconsole 1000 soft keys the wake up call option never appears on the screen...
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