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I have a 3300 5.0 PR1 release 11.0.0.105_1 with embedded voicemail. I am familiar with MLAA to a point on the 3300 but was wondering if there is a workaround for the following. What essentially the customer wants is two instances of auto attendant. Currently they have an auto attendant with...

is there a command available from the rs232 port on the front of a 3300 MXeIII to find out what the System IP Properties areo?

I have read a lot of the posts on message waiting lights on in the morning and have tried some of the suggestions but may have missed one or so, I am experiencing this on at least one phone. I have MCD 6.0 SP3 12.0.3.15. When the message light is on in the morning and you access the voicemail...

I have a 3300 6.0 SP3 version 12.0.3.15 and one voicemail user has a message waiting light on every morning. This pbx has been in for years and it just started a week ago and that is the only user it is happening on. When you go to the set and press the message key it goes to voicemail but there...

I have a 200ICP release 5.0.0.18 with embedded voicemail. I have built many menu trees in my time but this one I built and initialized comes up when you call into the auto attendant and press 2 (the menu tree) says "I am sorry the person you are trying to reach is unavailable at this time". I...

I have a 3300 6.0 SP3 and I would like to use the PMS simulator to send a DND on/off. The latest one I have does not have that capability, is there one with this built in? If this can be done with the existing simulator and the scripting feature that would be helpfull if someone knows if the DND...

switch type 3300 release 6.0 SP3 Scenario: in a lab environment there are 3 techs and one phone with each of their extensions on the one phone, is there a way to differentiate which extension is ringing? I have searched this forum and the docs and if the solution is there I can't find it This...

I have a SX200MX release 5.0.0.18 that when I connect to the port on the front bypassing the 4 port switch I cannot use the web interface. I setup my laptop and connected in my lab and all was good, take the same laptop to the site and no go. The pms devices are connected thru a switch to the MX...

thanks in advance, I am at best a basic Excel user but what I have now an Excel spreadsheet with each tab in the spreadsheet is a week in the calendar year, within that tab is column A is the time of day then column B is agent 1 column C is agent 2 and so on up to 15 agents and that is for...

I have a resident in a seniors home that had at his home a single line for his phone and a fax line with distinctive ring for his fax come in on the same home number. He has moved and his number has been ported onto the Pri at the seniors home terminating on an analogue port on the 200AX release...

has anyone found any issues with the Streamline 8 Port unmanaged device on the MCD or 200AX/ICP? Also when used in conjunction with an existing 24 or 48 port Streamline? I have ordered one to try myself and if I find any issues will post.

I did a search and couldn't find reference to this but will give a heads up if it hasn't been posted in the past. 200AX running 5.0.2.12 and on a 5330 and 5340 sets I have found that if there are speed call keys programmed with names against them and the cos of the set is changed, even to an...

I have a 3300 MCD release 6 and I get flooded with the info alarms indicated below, they are Teleworker sets, is there a way to not record these info alarms? the alarms come in from all the Teleworker sets only Source Device Detection Description An IP device, with DN 659, registered at...

3300 MCD release 6.0 and Pri, I see calling name and number coming into the switch ok and is displayed on phones ok but in the SMDR record on incoming calls I only see number not name. I have read the docs and it doesn't say anything about class name in SMDR that I can find. My question is, can...

according to Mitel on the MCD 6 the option Location Baed Routing is supposed to be the same as direct to ars on the 200, just more programming involved. Has anyone trie it yet? I am going to try it anyway just to see for myself and get familiar with what needs to be programmed.

last night I installed an new MCD release 6.0 and brought the existing database from a MCD that was dying. The new MCD with release 6 has a Teleworker server attached to it, the alarms I am getting are as follows for all the Teleworker sets: An IP device, with DN 660, registered at CDP L2 MAC...

I am having trouble after installing an E2T card in slot 2 on the under side of the main card in a MXe III running 6.0 When I go into Hardware compute cards I get not responding. What I have done is give the E2T card in slot 2 a static IP, changed the scope and added options 66 and 67 as per...

I have a 200ICP release 5.0.2.7 that up until yesterday the message key on the SS4025 sets was working and now nothing when they press the flashing message key. I have had this report on 5 sets so far, probably affecting all sets. They can dial the embedded voicemail manually and get their...

I am implementing SIP trunking on a MCD 5.0 and I get the following trace when calling out: Request URI: sip:111296473091234@Allstream:5060;transport=udp Allstream is saying that I cannot have the word Allstream in this trace and I am not sure where that is coming from, anyone know where that...

I have a SX200 AX with two links of Pri, one to the service provider and one to a Toshiba PBX. My AX is running 5.0.2.12, calls between the two switches work great, calls from the AX to the outside world work great, the problem is when a caller from the Toshiba switch comes across the tie lines...