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Anybody with experience with this combo ???? I am having problems getting it to work.... I think it is my BCM setup and was wandering if there are any pointers to help ??? Thanks

BCM 50 R5 Having problems with finding the "Modify Features Licences Table" Following directions: 1) TASK NAVIGATION 2) CLICKED ON " CONFIGURATION " 3) CLICKED ON " SYSTEM " 4) CLICKED ON " KEYCODES " 5) I see two methods of entering the keycodes " Load from file " and "connect to Nortel "...

I believe I have seen a button on a MICS that with one touch, does a LINK ( flash ) then dials a phone number. I have looked and cannot seem to get it done.... Anybody ever do this ????

Need to do a bid this afternoon and I am not for sure what modules to get, and if I need a second cabinet... So, here is the configuration. 68 T series phones 1 PRI 16 Analog Trunk lines 8 Analog Stations So far I have the One BCM 450 cabinet One DSM 32 Media Bay Module One...

Any recommendations on paging in a gym without all the echo and reverb. We have a 70 volt speaker right now and it just sucks... can't really understand what is being said. The rest of the school is fine in hallways etc...

The Definity is a G3v4i and the Intuity is currently unknown. Would like partition 1 and partition 2 to be able to access Voicemail.... Attempting to create 2nd hunt group in Definity to send the trunk group to Intuity for name dialing.

I am working in a building that has the building telephone riser cables terminated on a 3Com block.... not a 66 block or 110 block but a 3Com block... Does anybody know where to get a punch down tool that uses this kind of tool... I have search Google and no luck. Please Help !!! Must have it...

Has anybody installed a "calls waiting" indicator lamps on a Call Pilot 100/150 Norstar Call Center, or BCM Call center.... Example. would like a red, yellow, green lamps on wall to indicate to the call center personell that calls are waiting... hope that makes sense... Cannot seem to find any...

Customer has MICS 7.1 software.... They use the Voice Call alot and do not like the alert tone.....I don't believe ther is but, just in case.... Is there a way to turn it off...

Have a customer with Rel 3 VS Voice mail system....Here is the problem. When x28 tries to change her personal greeting, the recording stays at factory default. Here is what I did. Logged into her mailbox ( yep, I verified the extension is 28 ) went to the greeting recording and recorded new...

Customer has a MICS with 2.0 software. What is the minimum software version a MICS may have to add a PRI. They currently have a T-1 and want to go PRI. Can't seem to find that info on my compatibility chart. I will keep looking. Does anybody have a good chart that I can check? Thanks !!!

Just installed the keycodes for a CTE LAN seats. Now I have to configure it to send data to the Microcall Accounting software PC. Called Microcall and they told me to configure the BCM 400 for: FTP: push Data format to: uncompressed Report type to : SL 1 Format: CLID I have looked around and...

Installing a BCM 400 for the first time. I have set up the DID's under the LINE programming. Ex: DID number 1005 is on line 305 etc.... I have set up extension 1005 to ring on line 305. Recieved digits are 4. When I call the telephone number. xxx-xxx-1005 I get a fast busy... So, just to do a...

Hope I can make sense of this.... Here is the setup. Customer has MICS 6.0 with 12 with T-1, E&M,wink start. Calls come in and are answered by AA. Press 1 in the AA sends the call to ext 300-307 on the ASM. Calls ring a computer with Dialogic cards. This is to a continuous play PC that the blind...

Customer moved and service provider delivered loop start lines instead of ground. We requested the ground start lines and now we are screwed. The building has facility issues and we recieved only analog lines which were delivered on a 1 to 4 multiplex service..... I did change my trunks to LOP...

Have a VMS on a IPK II system. When customers call into the AA, and dial a extension, about every third time the system says, "I didn't hear that command" or something similar to that. Is there an adjustment that can be more sensitive to touch tones, or what are your suggestions... Thanks !!!

Programming my first IPK II. Having a hard time understanding the manual.... have made some basic programming changes, but I cannot figure out how to program the Voice Mail to answer all calls. Any help out there......

Has anybody had problems with one way audio problems on the BCM 50? The BCM 50 has only 4 loop lines and 5 phones, no voice mail. A very simple setup.

Does anybody know of a way to use a programmed "voice mail" button to send calls to another users voice mailbox. Here is the scenario. NEC 48 phone system got "knocked out" by power surge or lightning? We are not the origional company that installed the system and have no documentation of...

I understand there is a keycode Nortel offers to retrieve an origional sysid. Yep, I didn't know sysid changes when you downgrade. I have a test switch I use and "had" PRI when I downgraded to test some older software.... Oops !!! Does anybody know how to get the keycode and what to call it when...