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  • Users: cfunk11
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  1. cfunk11

    Hunt/Calling Groups, How to? ACS R6.0

    Fellow professionals, With ACS R6.0, i have my VM PCCARD set to huntgroup 7. What I want to implement is when the caller stays on the line or press 0 for the receptionist to first ring extension 11 for 3 rings, then extension 12 for 3 rings, extension 13, 3 rings, then back to extension 10 to...
  2. cfunk11

    PARTNER ACS R6.0 AA receptionist extensions

    Hi all, Any method to forward after staying on the line or pressing '0' to an extension other than 10. In addition, any possible way to have 2 DXD ring on extension 15, but if no pickup to leave voice mail at the dialed extension. For example, if caller keyed in 10 as DXD, it will ring to...
  3. cfunk11

    Avaya Partner ACS R6.0 - Busy Call Options ?

    Telephony Tech Gurus, I have the following system: Partner ACS Processor R6.0 (3x8) VM PC card(large) Voice Lines:2 Fax Lines:1 I want to implement a scenario where if all lines are busy, callers calling in will be put on hold indefinately until the person's call is picked up. While the...
  4. cfunk11

    Partner ACS Proc R6.0 3 lines, 1 fax, and Busy Signal HELP!

    HI All, Currently our small office is utlizing 2 voice line and 1 dedicated fax line. Our call volume has increased the past few months and very often, both outside lines are tied up causing calls into our office to be busy. We would like to eliminate the possiblity of incoming callers hearing...

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