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I have 3 SE systems at 12.0. I am having and issue setting up SFTP backups from the VM client. The issue is I keep getting error about Password Encryption/decryption Failed. Can not verify FTP/SFTP details. I can use same information/credentials to program the backups to same SFTP on the sever...

P Office SE 11.1 SP3 with Enghouse/Zeacom Call center. I have a customer with Enghouse Call Center. It uses a SIP trunk with ARS atter to connect to Enghouse primary CC server. That works fine Customer wants a redundant SIP trunk to a Enghouse backup CC server. I have programmed another...

I ran into a issue when upgrading VM from 3.0.15 to 4.1.27 After I removed old VM pro and installed new VM pro when I click on icon to open VM pro it would say trying to connect to server then I would get a .net framework error. Anyone run into this for upgrades.. I have not had this issue...

Customer had a 1791 telehone that would ring/ buzz when someone calls the extention... It is broken now and apparently they do not make them anymore.. I am trying to find a suitable replacement.... It is for a Garage environment so it needs to be fairly loud when it rings.... I am sure someone...

Other than DebugView is there any other tools I could use to Trouble shoot issues with VM.... While it is ok for somethings it is hard to set up to set up to filter on certain users or extensions.. Any help is appreciated.

Going to start installing 4.1 next week and haven't seen to much negative stuff about IPO or VM pro versions.. Are they pretty stable or should I stay with 4.0.14 for now ? All input is helpful. Thanks

Came across something strange in last to installes of 406V2 versions 4.0.7 and 10.. Using 5410/20 phones. Plug phone in a digital port watched it upgrade the firmware.. Unplugged that phone and replaced it with new one out of the box and it does not upgrade it just comes up with the user that...

Anyone using IP Office with a T1 ( Not a PRI) and ANI. Does it work and is there any particular setting you need to make this happen? Any info is appreciated.

IPO 412 running 3.0.44.( Old yes but works for CSR) When I want to set system to reboot at a certain time using when free it is not working anymore... It used to and I am not sure what could have caused this not to work anymore.. anyone else ever seen this??? and is there a fix. any help is...

IP Office 406 v2 4.0.7 connected via SCN with point to point t1. Call come into remote site A on analog trunk gets routed to AA at main site B via VOIP line. Callers select option off menu that is a distributed HG with agents from both sites in it. If agent at remote site answers call it...

Has anyone used a Page Pac 20 with IP Office. I recently change a customer over from Partner system to IPO. They used a Page Pac in old system but I am having problem getting it to work with IP Office.. I will probably need to get a UPAM to make it work but was wondering if anyone else had it...

Has anyone implemented Zcom call center with IP Office? I have a customer that is not happy with CCC and from what I have read Zcom is a DEV connect partner and works well with IP office.. Trying to see if the product is any good.. any information would be appreciated...

IP office 2.1.27 ( I Know old but it works for Customer) they have 4424 with a Dss 4050.. the power was pulled from the DSS.. Customer plugged it back in and it will not work. I replaced the DSS and the Power supply, cables and phone and cannot get it to work. Tried moving to differnt port on...

Recently installed Soft Console.. Everything works fine except one problem. When placing people on hold and trying to pick the caller back up there is a 12 to 18 second delay before we can hear each other.. Has anyone else run into this? S8500 with 3.1 Comm mgr. Soft Console 1.5.3 Any help...

I have a 412 running 3.0.44...(old but, works for this customer) I have noticed lately that when I make a change and set a reboot time it does not seem to have rebooted... Merges work and Immediate also works.. Has anyone else seen this issue.. Any help is always appreciated.

406V1 running 3.2.17 have 2 PRI cards one in slot A other in Slot B. Have timing set on B to network and have timing on A set to unsuitable.. Problem I am having is carrier is seeing slips on B and customer is having fax issues.. but phones all seem to be fine.. I am using monitor and all I...

IP 406 running 3.1.65 analog 16 Pots mudle and Ds30 module. I have 16 analog phones that I want to use Line group 1 to go out on when dialing local or LD, I have 2 PRIs in system and have them seperated as Line groups 0 and 1 I set up a restrictions as follows [9]N; N 1 Dial 31k [9]1N...

I have a system IP Office 3.2.54 and VM Pro 3.2.28.4. Over the weekend the VM notifcation stopped all other VM fuctions were working fine.. The fix is to stop and start VM services. I know there was an issue with this in 2.1.X ( I worked with Tier 4 for months before they fixed)and it was...

I have 2 systems I have recently upgraded to 3.2.17 and 3.2.54 and VM Pro 3.2.15 and 3.2.28.4 The issue is after listening to new VM the user will get prompts to press 0 to listen again and there are no new messages. Anyone else run into this?

IP 403 version 2.1.15 with analog 16 trunk module. ( A bit old I know) This is a strange on. Unable to place any out going calls on hold or Park. Incomming and internal calls can be placed on hold and Park. have verfied config with similar systems on same version.. Nothing different...