Search results for query: *

Hello, Is there any way to get (retrieve) the phonebook on a 3300 ICP from a 3rd party application (with HTMLToolkit, MITAI, or other ...) ????? Thanks in advance

Good Morning, For Hospitality needs, we are customising the display of the 5340 IP Phone using the HTML ToolKit. I have a problem using the SetButtonFunction() function of the Mitel HTML ToolKit on a 5340 IP Phone in GUIReplacement Mode. This function always returns -1. I tried the example...

Hi, does someone know wich browser is inside the 53xx IP Phones ? And do you know if XMLHttpRequest objects are supported ? Thanks in advance.

Hi, could someone explain me the differences between programming with MiTAI and/or MiTSP (based on TAPI) ? What are the advantages/drawbacks from one to the other ? Best regards

Hi, I'm using a short code (like *96*N# / N / CallRecord / 0) to manual record call on some extensions. I would like, if the call is being transfered, that the system continue to record the call. But, during a transfer (blind or supervised) the call recording is lost and doesn't continue...

Hi, I would like to use VMPro to call people to deliver them some messages, like any voice mail. I need the TTS, menu, Database connection ... So I need VMPro to dial out a mobile number. Do you think it is possible ? The only way I've found is : - create a module - add a supervised transfer...

Hi, I have a problem with the CTI Wave Driver : I'm not able to monitor DTMF on a wav user line ! I've installed the Wave driver as described in the doc. and my Wave licence is OK. I'm on IPOffice 406 version 3.1.56. Any idea ?

Hi, I would like to play a wave file in a callflow but with the following constraints : - the path to the .wav file to play is extracted from a database. This is OK. So the path to the file is not known before executing the script. - without using VB Scripting (function PlayWav /...

Hi, Is it possible that TTS speaks a file ? I am using the IVR database license. I'm only able to speak information that has been extracted from a database. But I would like to speak a file, where I extract the path from the database. Best Regards

Hi, I've a problem when I want to redirect a call to a phone. I have two IP406 3.1.65 in SCM working OK. I configure a hunt group empty, without any extensions. When a call arrive in this hunt group, my TAPI application route the call to an extension (dynamic ACD) If the extension is connected...

Hi, I've upgraded two IP406v2 from 2.1(27) to 3.1(48) without using the intermediate release of 3.0(99). Now, I've a probleme : On all the groups with rotary ACD, with 15 users, I lost about 2 or 3 users by day. So 7 days later, a call on such a group is rejected because there is no user left...

Hi, Is there a way to have only one CTI application that controls 2 IPOffices (each with a CTI PRO RFA license) ? Thanks in advance

Hi, is there any solution to interconnect some IPOffices IP403 with a Definity G3SI ? I have a customer with 4 IPOffices IP403 with CTI applications based on TAPI, and one G3SI. He wants a unified solution : - is it possible to manage G3SI with TAPI ? - is it possible to add a call recorder...

Hi, I have a problem with 5602SW IP Phone : I never seen the callerID. On line a = hour and date On line b = Extension number When sommeone call me, its identity is never shown. Any idea ? Thanks

Hi, I would like to get in only one PC the SMDR of 4 IPOffices. And I don't want using CDR because it's less accurate than SMDR. Have you any idea ? Perhaps is it possible to get the data direct from IP Office (without using DeltaServer) ? Thanks

Hi, I have an IP403DT with a DT16 module (firmware v2.1(15)). There are 10 phones connected (DT 2050) (8 on the integrated DT ports of the IP403 unit, ans 2 on the DT16 module) What will hapen if I upgrade the IP403 unit to firmware v3.1 ? And can I also upgrade the DT16 module ? I think...

Hi, I have done this : - created a shortcode to add a prefix 0 when dialing out : [0]N N Dial 0 - created a short code to show my number when dialing out : ? .S467595993 Dial 0 but this doesn't work, I never see 0467595993 when I dial out. Why ? The only thing I found is this short...

Hi, I'd like to know all the informations on the header of a wave file created by VMPro when a record occur. For example, I can have : RIFFæÛ WAVEfmt 

@ €>   ALCHî Avaya I 215 Olivier ÃÌÆ
?0674894596...

Hi, Do you know the file to import by using tftp in command line, in order to get the IPOffice config, for example IPOff.cfg. The syntax of tftp is: tftp -i 192.168.1.1 get "FILE" C:\IPOff.cfg where 192.168.1.1 is the IPOffice IP adress and FILE is the config file to import. Thanks in advance

Hi, is it possible to have a DeltaServer getting the SMDR of 2 or much IPOffice at the same time ? And if so, how is it possible to differenciate the SMDR from one or other IPOffice ? Thanks in advance