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I have a user having the following issue. Whenever he selects a particular letter in his address book to go to the contacts starting with that letter his ab will go to the end of the list and will not highlight his contacts, or it will go to the contact but the user has to scroll in order to...

ACT! 2000. When trying to perform a mail merge utilizing MSWord. Word will not merge the document when merging a lookup, it just pulls up a blank. It will merge if the merge includes just one contact. I have ran diagnostics and maintenance, checked the templates for the header information...

We recently moved to Notes 6.0.1 and I have a user that whenever she tries to email through IE it will pull up Outlook instead of Notes. If we change the programs to Notes in IE it will work until the next day. I have disabled messenger in the GPO and have set IE to Notes in the GPO but the...

I am using Word XP and whenever I create a new Label document the document comes up without showing the table gridlines. I have to manually select Show Gridlines from the Table menu. Is there any way that I can configure Word to show the Table Gridlines by default instead of vice versa?

I am unable to open a ppt through IE6, when I click on the link a separate IE window opens but then it just closes down without opening the file. I can do a Save Target As, save it to my local drive and then open it fine. I can open the file fine from a different physical location so that...

Problem is the little temporary printer icon that should display in the Notification Area when I print does not appear at all. I have checked all settings I can think of, from the Taskbar properties, to Printer Properties, to Print Server properties to get this to work... Any ideas?? P.S...

We use roaming profiles in our environment. I have one user who's local profile is being created as jdoe.000. Everytime he logs on it goes through the procedure as if it were recreating his local profile. I have recreated his local profile several times, in the process I have renamed his...

Ok here is a good one, whenever I try to restart my PC which has ME loaded it goes as far as the splash screen and then my PC shuts down.. no error messages or anything. I am able to startup fine in safe mode. I have ran msconfig and disabled everything I can think of there and I still have...

Does 2000 have a password cache similar to Win95? Here is the scenario. I have a user that needs to map to a share via IP, her password expired so she reset it. Now whenever she tries to connect to it either using the run command or trying to map a drive she gets the message that the account...

Does anyone know of a way to setup an email in groupwise to be sent automatically once a week on a specific day?

I have an HP Laserjet 4000 that refuses to print to tray 3 for one user. It is a network printer and all other users are fine. The printer has been uninstalled and reinstalled several times, including manually cleaning the registry and removing the driver files. I have configured the printer...

How can I get IE5 to use Groupwise as it's mail application? Whenever I use the mail function in IE5 what comes up is Windows Messaging. Under options in IE5,Applications, Mail..Groupwise is not an option..

Has anyone ever heard of this error. I connect to our Network through a Citrix Server after authenticating through SecureRemote 4.0 using SecureID. All works well but after several minutes I receive this error: VPN Error 1030: Protocol Driver Error. Then I have to authenticate again. I have...