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I am helping a company that has around forty users on a Windows 2003 Server network. The user machines run 2K Pro or XP. Our IT contractor says that with so few users it is not worth the effort to implement Group Policy. However I am facing a host of user and network problems that have...

Our network admin vendor (W2K Server and hosted Exch2K3) has several of our users set up on TS to use a database, and a few more for remote access to our network. But the TS Licensing feature is not configured on our application server. Somehow that works fine except that every so often we get...

I am trying to sort out an email (Outlook 2002) situation where a user has saved everything for too long and consequently has Archive and Personal Folders each pushing 2GB. I downloaded the MS Outlook Backup add-on and installed it but it will not run because almost any action of consequence...

One user (Outlook, 2000 or 2002) on our network of about fifty gets a lot of spam. The admin says it is not an Exchange problem. A lot of users got spam about a year ago but the problem was solved, except for this guy. I don't know where to start. I have admin passwords but not for the...

Our system is supposed to be using Windows Backup to backup W2K Server from two servers to a NAS device. I'm new at this, and in my three big fat books about W2K Server administration I can't find much about how to test a backup. One book says that the only way to definitively test a backup is...

Someone in our office got nervous/impatient during a network slowdown, started trying everything and ended up with a lot of his old Outlook items missing and a new icon on his desktop pointing to (username).pst. How can I help him get these files back into their appropriate Outlook folders? As...