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On Monday, for some strange reason the date/time changed to Jan something. I changed the time back and when checking a phone status I received the msg Please wait - loading from disk. I've never received this msg before. Any thoughts? ver: 1111 release: 19 issue: 60+

I would like to backup the PBX. Can someone please tell me how this is done? ver: 1111 release: 19 issue: 60+

I’m getting the following error msg when trying to boot an ASA5510. No images in / Error 15: File not found unable to boot an image So I’m trying to use tftp in rommon mode but I can not ping anything from either ASA <--> laptop or the other direction. I’m not sure I have correct SET...

I need to have a phone ext roll over to a different ext if that line is busy. If ext3600 is busy, I would like it to rollover to ext3672. We currently have Hunt and FNA set to ext 2770 (Meridian Mail). Deskphone (2616) Portable Phone (2616) TN 13 10...

Nortel Option 11c w/ MMail I'm running through the report of all programmed TNB. I see several entries for PHNMDM. I'm pretty sure this is for a phantom modem but why would this be programmed? What would it be used for?

We have a Nortel Option 11c using MMail. I went to LD 20 and printed all TNB. Under the TYPE colum, there are some I'm not sure what they are. Type: 500 (analog phone) Type: 2008 (digital phone) Type: DTR ??? Type: TIE ??? Type: DID why would this be listed here? Type: COT ???

We are using a Nortel Option 11c. 1) Is there any way to tell how many Voice Mailboxes are setup? 2) Is it possible to print a list of all Voice Mailboxes or figure out which mailboxes have not been accessed in some time? Thanks, Bernie

1. When initiator of a Group Call hangs up the phone, the call is over for all users. How can you program the Group Call feature to not end if the initiator hangs up? 2. We only have one group configured for the Group Call feature, Group 00. When you initiate a Group Call, the displays on the...

Because of poor documentation on my behalf, I can't remember what the range is. I have three different blocks of DID: 3600-3699 we are using most 2200-2220 we are using a couple xxxx-xxxx no are being used How can you if you have a DID block in a list of unused DN? I go into LD 20 and print...

We are using a Nortel Option 11c and we need to program Group Talk. From what I understand, this will allow a certain group of users to hit either a one/two digit number and be connected like a conference call to the others that also dial the same number. Bernie

We have a Meridian Option 11c switch. I'm having an issue with a new user's VM. I set up his VM for his phone extension but when users call and VM picks up, he gets an old recording that prompts to press 1 for user1, press 2 for user2 or press 3 for user3 (I'm unaware of the technical...

I'm checking our bill from AT&T and found some phone numbers that I do not recognize. How can I find out if these belong to our site or our sister site? This is not a phone extension but a full direct dial phone number. Out DID range is 550-3600 -> 550-3699 These phone numbers are 359-1806 and...

If I select Make Busy on my phone, is there anyway to program certain phone numbers, internal and external that will go through and not to VM? We use a Nortel Option 11c. Verison 2121 Release 4 Thanks,

I'm not very knowledgeable of our system. Can someone tell me what the following error codes are? >ld 30 NWS000 .test NWS401 12 : -2 -10 NWS301 -13 -15 -16 NWS501 20 : -7 NWS501 21 : -7 NWS501 23 : -15 NWS401 26 : -8 -9 -12 NWS501 27 : -3 NWS301 -30 -31 -32 NWS501 33 : -6...

I’m having trouble with the back button not working on our job line. We designated #9 as to go back one menu and listen to other positions available but it doesn’t work on some of the positions but others it will work. Also how can you delete a recording? The options state to re-record the...

We purchased new phones that were suppose to not have the speaker phone option. Instead of shipping back 50phones, I figure I can disable the speaker phone option in the CLS. I go to change the CLS to HFD-Hands Free Deined. I go to check the phones and the speaker phone still works. What else...