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I was wondering if anyone else had experienced this problem. I installed a 2nd PRI (2 separate cards...one in slot a and one in slot b) in a 406 v1 and upgraded it to the latest 3.1 software. The PRI was taking slips approximately every 17 seconds or so. Slips would go away if one circuit was...

I have had a couple of Magix systems now experiencing the same problems and was wondering if you guys had seen this as well. Customer complaints of a couple of phones making several audible "pops" when idle then they just die...no date/time can't make or receive calls, just a flashing MWI. Ports...

Now correct me if I am wrong, but once you enter the keycode for the enhanced CC on a CP150 shouldn't I see 10 skillsets/30 active agents or something like that. The keycode was put in the CP150, but all I see are 2 skillsets, 10 active agents, CC reporting, super help and intelligent routing. I...

I have BCM50 that needs a patch for alarm 31045, but I can't get the update to work. Is there a better set of instructions for applying patches to the BCM50??? Thanks.

I have IP412 running 3.0(44). T1 to LD provider is set up as E&M wink routing digits=0. LD provider is not sending anything but 10 digit DNIS.I have verified this. On incoming call I see "routing digit received" on monitor trace and get 7 to 10 of the incoming DNIS digits followed by statement...

Was wondering if you guys could shed any light on this problem. Attempted to install an 016 MLX card into a legend system, but the system doesn't recognize the card. None of the ports work and card doesn't come up in system inventory. Tried it in a different slot with same result. 008 MLX works...

Have a problem with SOE 2.1(24). Locale set for enu, but get E1 PRI in config. This T1 option changes randomly after reboot. Wierd things happening following bad weather. Accessed DTE port to erase config, but when I try to enter any commands the screen font changes and Hyperterminal is...

Just wondering if there was a way to delay a call transfer in VMPro. Here is the situation..User wants Valcom amplifier to send a tone to speakers followed by the page. Have a shortcode/callflow to pulse door relay followed by a transfer to the paging extension. Problem is the transfer is...