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I would like to setup several Audix systems, that do not have remote maintenance devices to transfer me to *10 for WinSPM. Can this be done? I am assuming that I could setup AA for transfer but what commands do I give it? Thanks in advance.

I have a site that would like to main line to go directly to the day autoattnd and NOT ring on the console at all. Not my idea of a 'proper' setup but... Any ideas how to accomplish? Thanks in advance.

I have a Legend R6.1 and one of the secretaries is asking for an 'in use' button that would show when boss is on phone (similar to a DSS button). Is this possible? Thanks in advance.

All: I have a Magix R4 system that was just installed. I am relatively new coverage things so feel free to tell me if I am smoking too much 'crack'. I set 5 extensions with 'Primary coverage' either ring immediate or ring delayed to cover the attendants extension. It still takes 8 rings...

I had a site that their attendant's MLX-20L with DSS was down and could not figure out how to drop system out of Night Service remotely. Can this be done and how to do it? Thanks,

I am being told by the LEC that the outbound digits for a call is a programming issue on my side. The existing circuit is pushing the ANI of 'bill to' number, not the extension making the call. Is this true and if so, how do I program a Legend, soon to be Magix, to do this? Thanks in advance.

I have an office with a failing AVT PhonExpress. Can I attach an Intuity Audix to a Norstar and have it function? Thanks in advance

Hello all, I have toll free number that has been in service since 1998, I cannot find out who the provider is. Any ideas? I tried SBS800 datase but am not a vendor so they would not assist. Thanks in advance.

Hi all, I have a site that forwards phones like I drink coffee, very very frequently. Is there a report or screen on a Legend or Magix that shows all of the phones that have forward on or are forwarded to somewhere? Thanks in advance.

I perform a ton of remote support for our group of Partner and Legend/Magix system. I am trying to determine how to conference myself (being remote) and a user on-site to assist them with maintaining AutoAttendant greetings, announcements, etceteras. So if I call the office to work on the AA...

I continue to have problems with Partner 7 and voicemail, specifically MailVS r4 systems. For some reason, the MailVS adapter comes up as busy when no one is in voicemail. Anyone having similar problems? And is there a way to reset this adapter through PC Admin? I know I could perform the...

Hi all, I had a (printer) tech come out and unplugg the 4424LD+ and DSS for the operator. When LD+ and DSS were plugged back in, DSS does not work. [shadessad] It has several lights, according to office. When I attempt to reprogram with WinSPM, it does not recognize extension as having a DSS...

I have an extension with a 'private line' configuration. User is complaining about second call to line not traveling to voicemail and receiving busy signal. I realize busy signal is coming from LEC. Site does not have T1 or DID service. Any ideas?

I have a site with MLX10dp's in a 'bull pen' seating arrangement. Can these phones be set so each has a different ringing sound for incoming calls? Thanks in advance

I have a number of mailboxes (without phones) on system. Can I program 'transfer voicemail' and extension number on CA48? Can you program anything on CA48?

I have a Siemens R6.4 system that has an Octel attached. Since Octel are end-of-life we are looking at replacing. So can an appropriately sized Audix attach to a Siemens? Thanks, Bob

Magix R3 with Merlin Messaging, KEY mode. The site would like to have line 10 never answered by the Night service. How do I drop this out? Thanks in advance.

I have a Partner messaging system that will not transfer me to x76. I get an 'invalid extension' message. I did setup the #505 option and I can connect to the Remote Access card via attendant transfer. This is the 15th system that I am connecting to, so I am wondering what is going on. Any...

I have received an Audix Remote Maintenence Board (AYC54) from one of my smaller offices and would like to transfer it to my largest Audix (190 users). Besides the physical adapter what hardware/software do I need to make this work? Thanks in advance.

My company acquired a company that has Vodavi, how do I tell whether Mini-voice, Talkpath or Dispatch system? I am remote to this office and will probably never see the equipment. Office does not have any manuals. Thanks in advance.