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  • Users: andreabac
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  1. andreabac

    Number of Personal Greetings In MLM 007?

    Merlin Legend Mail 007 - Customer wants to know if he can have two greetings on his individual voicemail - one greeting for internal calls and one greeting for external calls. I *know* that the IP Office and newer releases of AVAYA voice mail systems do this. I just can't remember if the MLM...
  2. andreabac

    Partner ACS R6.0 "Holding" Lines

    Okay, this one is perplexing me!! My client has a Partner ACS R6.0. (We ugraded it to an R6.0 several weeks ago from an R3.0 without a problem). *Before* the upgrade, the Parnter ACS would take lines off-hook and hold them. This problem began occurring on line 4, then transferred to 3, and now...
  3. andreabac

    Programming Remote Call Forwarding on ACS R6.0

    Hello experts, I am upgrading an ACS R3.0 to an ACS R6.0. Client wants the Remote Call Forwarding Feature, hence the upgrade. Customer wants transferred calls to go directly to his cell phone. I am "stumped" on one step in the process - assigning Line Coverage Extension #208. I understand I...

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