Hi All, I have the following formula in a spread sheet. It works out the total SLA hours in the week from start date to end date.
=IF(F14>0,10/24*(NETWORKDAYS(E14,F14)-2)+TIME(18,0,0)-(E14-INT(E14))+(F14-INT(F14))-TIME(8,0,0),"Unresolved")
This works well if the times are weekdays between 8...
Hi,
I need to show a graph which plots a week on week total of records opened. I am reporting from thursday to wednesday. But the end of week is friday.
How do i group the records raised by thursday to wednesday? I know how to do the totals and charts. I just can't get my head around how...
Hi, This is the first time I have used the SQL forum.
At the moment my SQL looks like this
(select distinct count("AST_Asset"."Asset_ID_")
from
AST_Asset
where
"AST_Asset"."Type" = 'ROUTER'
and
("AST_Asset"."Status" = '6' or "AST_Asset"."Status" = '0') )
this gives me a figure of 1034. I...
Hi all,
I have been working on a report that does distinct counts from the database. The sql below works OK and brings me back the distinct count of all assets. I want to group by region "AST_Asset"."Region" but cant get the syntax right.
(select distinct count("AST_Asset"."Asset_ID_")
from...
Hi all,
I have downloaded this business date and time formula called cr9_business_days_samples.zip from here http://support.businessobjects.com/communityCS/FilesAndUpdates/cr9_business_days_samples.zip.asp
I change the date fields to my ones and check the syntax. Its all OK. I then put the...
Hi, Can anyone help ?
I have a formula that converts Remedy time to normal time.
DateAdd ("s", {HPD_HelpDesk.Create_Time} + 3600, #1/1/1970#)
I have two columns
Create date time Close Date Time hh:mm
01/10/2004 12:00 01/10/2004 13:20 1:20
01/10/2004 13:00 01/10/2004 14:10...
Hi, This is the first time I have used the sql expression field and I am having trouble with the following simple select statement.
select sum("AST_Asset"."Asset_ID_") from table "AST_Asset" where AST_Asset."AST_Asset"."Type" = "ROUTER"
It keeps saying that there is an incorrect syntax near...
Hi, I have a report that shows region, distinct count, a count of records that match a value and a percentage (this is the formula)
I have grouped the region first as I want to sort the records.
Then I count the number of items at that region. (distinct count)
Then I count the problems...
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