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CS1k Rlse 7.6 I “may” need to take up to 4-Analog ports into some type of device, that I can connect to an Ethernet network. Then at 2 different locations drop out one Analog type phone and at the farthest location drop out two Analog Type phones, with one loud ringer attached to one of the...

Can I build a Mailbox of some type, that will not have a phone connected to it? And when it receives a new message, two deferent set will get the message indication?

We are finally going to deploy a few 1140e IP sets at a remote site on our Avaya CS1Ke 7.6 system. If our end users were to press the Services key we want the sub-menu Diagnostic option to be password protected. Also when the end user presses the Services Key twice, we want that password...

We have been on our CS1Ke 7.6 system for a little over a year now, and I occasionally get reports that internal calls will ring once or twice, and then drop. The internal party that was placing the call, has call back and then it works fine. I’ve had a few; a very few, over the last year say...

CS1k 7.6 system. I have one Media Gateway that has two groups of trunk cards; 6- UDT card in total. We will be removing the oldest set of trunk cards in the near future. Because of that, the LD-73 programming needs to be reprogrammed from the Primary CC on Card-1 to the New CC on Card-7. When I...

We currently have one MICB card installed into our 7.6, CS1ke system, with two DID-able numbers split between the available 32ports. I would like to add a third number. I have been able to free up 5 “channels” from the two existing Permanent Conf list, so that they can be assigned to the new...

I first started this in the CallPilot Messaging area but received no responses, so i thought i would ask it here also. We have a CallPilot 5.0 1005R High Availability Voice Messaging system with the EMC Auto start software to monitor our Primary and Failover servers. We have started discussing...

We have a CallPilot 5.0 1005R High Availability Voice Messaging system with the EMC Auto start software to monitor our Primary and Failover servers. We have started discussing the removal of the Failover server, so that we are left with a Standard CallPilot 5.0 1005R server in place with VM, EM...

Anyone know of a app for the iPad/iPhone that will let me "dialup" a SEB that still has phone line access.

I have a Carrier Remote site that has about 12 phones with Voice Mail on each set. What I have found is that CallPilot reporter is not collecting any mail box statistics on 4 of the sets. I know that all four sets have had messages left in each sets mailbox. Also at least one of the sets have...

We are experiencing a issue with our MIRAN (IRA) card. We had a tech attempt to perform a backup using the "A" drive. He was able to log-on and navigate to the “backup configuration” option page, at that point he inserted a PCMCIA card; It was not a blank card, but it was a card we have used...

I would like to buy a couple of blank Compact Flash card so that I have a spare backup CF and a Spare for loading the latest Deplist for Patching. We are using the CP PIV processors. I believe Nortel recommended SanDisk but I did not know that there seems to be several versions. Any help with...

I need to update patches in my CS1K 6.0 system, can someone give me a summery of what steps I will need to take? The last patching I had to do was on 3.0 It looks like we are staying still at 6.0 for a while. From what I have read, downloading the current Deplist on to a CF card and issuing a...

What is the proper way to do an INI of the inactive core?

I may be going to a Nortel/Avaya (6351) CS1K 7.0 Administration & Management class. I have not been able to find any kind of documentation that it will have a Cert exam at the end of the class. Everything Nortel did had a Cert! Does anyone know if that is the case or if it does have a cert...

While I was doing some systems checks (LD 135) I found that our CS1000M MG 6.0 system state is “SPLIT” and the Disk State is “SPLIT” and in LD 137 RDUN is disabled. LD 135 CCED000 .stat cpu cp 0 16 PASS -- ENBL SYSTEM STATE = SPLIT DISK STATE = SPLIT HEALTH = 36 VERSION = Jun 2 2009...

How does one set up Agent ID login. Our site has only used position ID login for all our ACD Queues. We need to be able to use Agent ID login for a new application we are going to install. The only place I see the AID prompt is in the SCB; if I change the prompt from NO to YES; wouldn’t I have...

I am in the process of setting up a new ACD Queue with 8 agents. What I need to happen is; when all 8 agents are busy all new calls are “Overflowed” to my CallPilot system and played our Main Menu. Seems simple but of course it’s not! Where is what I run into. If none of the agents are logged...

We just did a 5.5 to 6.0 upgrade on our CS1000M MG on 6/25/10. I now have a issue that is becoming very annoying. I have a DN (6190) that I assign to bad ports in all the sites I service. When the time comes that I need to replace the card so that I have available TN’s at that site I will then...

When the “New in this Release” 6.0 NTP (NN43001-115 03.14) page 36 states that One Primary server and one backup security server is required. Are the security servers actual additional servers that have to be place in the network or is it an application that is on the COTS servers? If its...