I am trying to set up s button on a 6408D+ so that I can progamm a button to send calls to a cell phone. I have ec500 license. I have the old G3 version 11 were I type command "cha xmobile config-
Can some please show me how to do this? Or is there another way?
Does anyone know the shutdown command for CMS I know the shutdown and restart command but not the complete shutdown. And to start it up do I just power it up?
Is there a way to add multiple extensions. I do an import but when it completes it fails. They are current not in my aar as 2300-2399. Do I have to create a new route pattern as well? I want to add multiple new stations and new vdn's.
I am trying to route calls to AUdix without it saying "your call is being answered by AUdix" and without it Identifying the mailbox either. I just want it to beep and start recording. I also don't want the caller to be able to route the call to another extension, how do I eliminate all those...
I am trying to update the time that the switch displays on the 6408d+. It seems to have gotten an little behind. I also want to know if it updates the time on the CMS as well? Where do I change this time setting and what are my commands?
I am trying to monitor agent calls from another location. How do I set this up and how do I access an inside extension from my home to use the FAC to monitor agents?
I have an agent who is on a call then the call drops and the phone goes blank ( phone displays blanks out then comes back on) Could this be a hardware error or something else?
I am doing an agent trace by location report and I am getting port numbers in the calling party field. It is not doing it in all the calling party fields, some of them are showing the ani from the calling party. Why are some of the calling party numbers showing port numbers?
Is there a way I can restrict certain agents ID's to be able to transfer to only 3 extensions?
Or can I restrict station to only transfer to 3 extensions/VDN's?
How do I shorten the amount of time in a vector, from when it [collects digits =1] to when it [routes to] a hunt extension.
After hearing the initial announcement I press 1 and it takes about 10 seconds then it goes to the next step.
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