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  • Users: MKU
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  1. MKU

    AVAYA Definity Network Administration (DNA)

    Hi All, Question, does anybody ave any experience with DNA (not DSA). I am looking for a program which can make life easier for administering multiple sites with all kinds of Definity equipment (DEF AUDIX, Definity's R5 and higher, Intuity AUDIX & Conversant etc.) DNA is a toll which can do...
  2. MKU

    DCS+ Signaling Over IP & Call over PSTN

    HI All, Maybe you guys are able to help me out. I am trying to set up DCS+ signaling over IP with PSTN lines for the actual "voice" & call-signaling. Any ideas how to set this up? Rgds, M.
  3. MKU

    Strange Call routing

    Hi all, For once I' need your help now :)) ANd yes I am arrogant :)) I have stumbled across a weird problem. Somehow on of our ACD agents (not EAS) gets call offered for the wrong queue and seomtimes calls meant for her are going to an incorrect queue as well. I have checked "every&quot...

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