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Hi everyone, I have a 3x8 DR5 and an ATA2. If a user on a M7310 holds a call on a POTS line (eg. Line001), how can the user on the ATA pickup the call? I really don't want to have to implement Park here, or transfers, if at all possible. Thanks, Matt

Hello everyone, I was wondering if anyone had connected digital norstar extensions to the KSU using a wireless phone jack system. I understand that it will work if an ATA is used using a standard phone, but was wondering about the digital phones. Anyone have any experience or other...

Hi everyone, I need to increase our DN length from three digits to four digits. I'm OK with the fact that it will add a 2 before all of our DNs. All of our current three digit DNs begin with a 1, ex. 100-120. Therefore, all new DNs will be 2100-2120. However, I'm concerned what I have to do...

Hi everyone, I've got a CICS 6.1 with a CP100 and 8 T7316e sets. We have the CP set to answer all lines immediately. Users can either hit their desired extension or press 0 to go to a hunt group. We have some customers that are STILL on rotary phones, lol, and the time it takes for the...

Hello everyone, I've got a CICS 6.1 with a CP 100. All trunks are copper, and the system is setup PBX style with all CO lines assigned to Line Pool A. I'm having some issues with transferring to an external number from voicemail. I have it set in the CP to use Pool A to use for the transfer...

Hi Everyone, I've just got done putting in a new CICS 6.1 in at my office, and I was thinking about putting a 3x8 in at my house, now that I feel more comfortable with the Norstars. Here's the deal, I'd like to keep this system as cheap as possible. I've got a few questions: 1) I was...

Hi everyone, I'm looking for a small, inexpensive phone system for my home. I've always liked the looks of the classic merlin series and was wondering what the rate of failure on these were. I'm looking at the 206. I don't need VM or anything special, just a few phones networked together to...

Hello, This may be an odd question, but I'll ask it anyways. We have several Definity users here who want to have the Definity rings for their ringtone in the PhoneManager application for when an inbound call comes in. I know that these are just wav files, but I can't seem to find the wavs of...

My installer just finished setting up a new CICS 6.0 and a CP 100. However, it seems like the CP is functioning only with 2 voice channels. I assumed that there were 4. On the CP itself, only the "B" port light is on. The A port is connected and punched down to the station block, but the A...

Hi All, I've got a new CICS 6.1 with a CallPilot 100. I wanted to run a few configuration questions by everyone to see if a setup is possible with this system or not. Please bear with me as it is a long post. Thanks! I wanted to know what is needed (or if it is possible to have the CICS setup...