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I have folder1 on network shared drive and folder2 within folder1. Inside folder2 there is a file which I want to be fully accessible to a user. I do not want user to see files within folder1 or folder2. User should only have a shortcut on his desktop which points to that file. Is it possible to...

Does anyone knows how to get list (in excel if possible) of all user on CCM. I was asked to print list of all current users and the way I got everybody is by using BAT export user feature. The problem with it is that it creates six files in not a friendly format and saves it as text file. CDR...

Does anyone know if it is possible to disable built-in junk mail filter in Outlook XP and how? Some of my legitimate mail ends up in the junk mail folder, I want to prevent that from happening. Thanks.

Since we have upgraded our CallManager to 4.0(2) we have lost an icon (X sign) off the LCD screen on Cisco 7960 IP phone, which pops up on a shared phone if other user is currently on the line. I noticed that screen on the phone looks different since the upgrade. When 2 users share a phone line...

We use Cisco 7940 phones in Unity 4.0.1 environment. I was wondering if there is a way to delete all saved messages at the same time instead listening to each message and deleting it individually. Thanks

Does anyone knows why MWI light on Cisco 7940 IP phone lights red occasionally and stays on even when there are no new messages? “Reset status” (under messages tab, on admin page of unity) or resetting phone helps (not always) but this is annoying. Has anyone experience this? Thanks.

One of our (or perhaps more) Unity users has a problem with “receipt” messages which overflow voicemail box. He gets them in high amount and he has to go to his mailbox and delete them all in order to access his messages. It is pretty annoying. We are running Cisco Unity 4.0.x. I found that if...

All of a sudden I am not able to access Cisco Unity admin page (http://serverIP/web/sa ). I am getting standard HTTP 500 Internal error message from IE. I've verified username and password and they didn't change. Does anyone has any clues on this? Thank you,

Is it possible to rename Security Group (global) in active directory, or do I need to create a new security group and add members to it? Can I simply rename group name and email address? Thanks in advance?

When I open “My Network Places” -> entire network -> Microsoft windows network -> and than click on my domain, I do not see dozen of machines that are currently on the network (logged in). I enabled file and printer sharing and I can access \\machinename\admin$ or \\machinename\C$ I also tried...

I have 3 machines on our network and all 3 machines are not accessible to domain administrators. They are running win98, NT server and Win2000 Server OS. When I checked those machines, I noticed that all of them are part of a workgroup named “engineering”, which is also name of our domain. Their...

I have enabled DHCP on Cisco Aironet 1200 so that AP can provide clients with IP addresses, through CLI (the only way). I have set the DNS through the Web Interface (by accessing AP through its IP address). Clients connect to the AP and get the IP address (not always) but the DNS and gateway is...

When I try to send email to everybody within my company (alias corp) I got undeliverable message saying: “You do not have permission to send to this recipient” Where is this set up and how can I change permissions.

The IT dept. has recently migrated to 2003 exchange from 5.5. After moving to new mail server, nobody within company was able to access voicemail. The red light on Cisco 7940 phone that usually is turned on when you receive new message was steady. When you try to access voice mail you get the...

I am having a problem with Outlook 2003. Everything in Outlook is working fine except that I noticed this morning when I opened my outlook that all folders that I have created to better organize my Inbox are missing (I am not talking about personal or local folders). Anyone who has experienced...

Our FTP server is running on FreeBSD. Admin has created an account for me to access that server. What I need to do is to be able to create another user accounts for our customers to access our FTP server and download software upgrades for our products. I am able to successfully log in to the...

When I try to create a new subscriber in Unity, it gives me 2 options: 1st is to create new user in Exchange and 2nd is to import info from Exchange. When I click on 2nd option it opens a “blank” window. It does not freeze, it is just blank. When I try to use 1st option it gives me an error...

The person who used to manage Call Manager and Unity at our company has been laid off. Unfortunately for me he was the only one who was accessing CDR Analysis and Reporting. I was able to enter Call Manager and I tried to use the same username and password for CDR Analysis and Reporting but it...

When someone dials front desk number and receptions doesn’t answers the phone, the caller hears the message that prompts him/her to choose options (press 1 for tech support, press 2 for sales and etc.) For example, if you press option 2, your phone call will be redirected to the phone extension...

One of my users is getting a standard warning message when she trys to access voice mail on her IP phone 7940. The message says something like "your inbox is full. please delete some voice mail..." She delets number of messages but it does not help. She still gets the same message. Also, she...