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KIMBARQ (TechnicalUser) Sep 12, 2008 I have a user who wants to know if the DQT key on the M5216 will flash when there are calls waiting in queue and stop when there are no calls in queue? what is the setting in the queue to make this happen? Thanks so much, Kim

KIMBARQ (TechnicalUser) Sep 12, 2008 I have a user who wants to know if the DQT key on the M5216 will flash when there are calls waiting in queue and stop when there are no calls in queue? what is the setting in the queue to make this happen? Thanks so much, Kim 'yep i posted it in general...

Hi, On the M5316...are the program/handsfree/mute keys static or can they be changed? Kim Kim Joseph Wake Forest, NC

Lightening fried my computer. When I try to boot up I can see the fan turning, and the lights in the back and front of the computer turn on, but nothing else happens. I don't hear the hard drive or anything. I swapped out the hard drive with another one that I know is bootable, but still...

Hello, From 400 phones in an Opt 61, I need to extract only the DN, TN, TGAR, NCOS, and NAME. I think i have the right pepedog file to do this from the site http://www.pepedog.com/meridian/. I just don't know how to use the file. So far I have a sample of 30 or so phones downloaded to a...

I'm putting music on hold on our Opt 61 and I'm concerned about conference participants hearing the music when they place the call on hold to add additional participants. I understand from reading a post that I will have to change all AO6 keys to NHC. I have 500 phones. Is this the only way...

What is the difference between the SL100 and the Option Series Switches? If there are large differences, you don't have to list them. I'm trying to figure out if I can do the SL100 simply because I can program the Option 11, 61, 81. Kim Joseph Franklinton, NC

My company is going to be moving to VoIP in the fairly near future and I have a PRI contract that is up for renewal. We have been signing 2 year agreements in the past. Is there any reason I'll have reason to use a PRI with VoIP? Kim Joseph Franklinton, NC

Hello group, I'm not a programmer. I am a member of the telephony forum, but I have a VB question. When a user sends out a meeting invitation the conference room owner is the one to accept the invitation for the room. I need for the conference room owner to be able to quickly paste a large...

Hello group, I'm not a programmer. I am a member of the telephony forum, but I have a VB question. When a user sends out a meeting invitation the conference room owner is the one to accept the invitation for the room. I need for the conference room owner to be able to quickly paste a large...

I have a menu in which one of the options is an express messaging block to an ext. When I dial directly to the extension things work fine, but when I reach it through the menu, the personal verification always plays before the external greeting. I only want to hear the external greeting. How...

Saturday I had to do a callpilot restore to a new callpilot hard drive from what was supposed to be a Friday Backup, but turned out the data was from September 20th. However the backup said 100% successful. I now have to try to find a company that can recover the date from the previous hard...

I have a sister site that has 2 clean rooms. The tech at the site is having a difficult time troubleshooting the phones because of the crap you have to go through to get access to the room. he can't remove the phone, because it sets of alarms and they only shut the room down twice a year for...

I'm trying to get internal calls to show up on my CDR reports, but all I get is N or NX but no number. I have ICDA in my CLS. I understand that there is some "L" record that should show up, but I don't think I understand what that means. Can anyone offer me the short bus, drool on yourself...

I have a switchboard phone (M2250) and the powers that be have decided that they want a menu to intercept calls to the switchboard. I've built the menu, but when I go to the SDN table and assign the LDN to the menu it doesn't work. What am I missing? Please help....again, Kim [snail]

I'd like for our paging to be on delay so that the user picks up and dials paging zone, speaks paged party, hangs up, then the site hears the page. Can I do this? The zones are programmed as 500 extensions and not paging trunks right now, but that shouldn't be a big deal to change. Is it...

I'm not a web person, so forgive the simplicity of this question. I have a html document that I created in word. I've created hyperlinks and bookmarks and that part works fine, but I'd like the associated bookmark to be highlighted. Can I do that easily? Kim

stupid stupid girl. I accidently deleted a phone before I printed it. Can anyone tell me how to make the terminal scroll up so I can find the TN. Kim Joseph Franklinton, NC

How can I tell if there is any way to get dial tone while in your mailbox? Kim Joseph Franklinton, NC

I have a user who you reach from a menu created in callpilot. I instructed the entire group to delete their internal and external greetings and just record personal verifications because the menu recording introduced the group so when you pick the staff member you want you should only her "jon...