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Site A hosts the VMPRO server and Site B connects over a VOIP line to Site A for VoiceMail. Every user at Site A receives their message waiting notifications in a timely manner (almost immediately), but Site B can be delayed for hours. All phones at Site B are 5610s. Any suggestions on what...

I am looking for a solution for call back to a number in the missed calls list of phone manager. Right now users try to right click and call back a number on their displays ex. 202-xxx-xxxx. But, the display reads incompatible. The documentation states: To callback a missed call: Click the...

I have an IP406v2 with a Phone 8 of which I am using eight of those ports as IVR. There is an external system dialing out through the 8 IVR ports in the Phone 8. What is happening is the external device will make a call and try to disconnect, but it seems to be acting as a flash hook, puts the...

Does anyone know if there is a way to zero out of a hunt group mailbox with embedded voicemail? I know about *0 for user mailboxes (reception), but can something like this work with hunt group mailboxes?

I have two control units connected by a voip line. When connected, if a user places a connected call on hold and then attempts to retrieve it, the user who placed the call on hold can hear the person at the far end, but the far end user can't hear the user who placed the call on hold. This...

On my multi site star configuration, I have a centralized voicemail. All aspects of the voicemail seem to be working correctly with the exception of General Mailbox passwords. I am using hunt groups at all of the sites as general mailboxes. No queuing, members, etc. They have voicemail...

I have a six site mpls star configuration. Three sites are "main sites" with PRIs and DIDs for the other three remote locations. In other words, the three remote location backhaul over VOIPs to the other sites on a one to one basis to receive calls. 80% IP phones (5610s). Calls from one site...

I am back hauling on a 406 over a VOIP line to another site to make outbound calls. Local tones are on. I can make local , LD calls and can receive calls. I can hear ringing in the handset for all outbound calls on land lines. I cannot hear ringing on calls to Verizon, Cingular, T-Mobile and...

Client set themselves up with a bunch of 4 line phones and purchased an IP406v2. Samll setup. Wanted a simple setup (all extensions answer all inbound calls...pretty much straight out of the box stuff). However, they had caller id on the four line phones, but now the caller id won't pass...

I have an IP403 that locked up during an updgrade and now appears to be frozen. Amber and green remain lit on the ds ports and red alarm light stays lit, as well. Having no luck with the dte port. Does not recognize commands through hyperterminal. Any suggestions on what to do next?

Magix system with a 100DS1 card loses calls infrequently. Client is complaining that inbound and outound calls stop functioning for a short period of time. These periods may last for 5 to 10 minutes. The losses occur randomly, different days, different hours and sometimes with a week or weeks...

Client has a Magix system. Calling group has been set up to receive published 800 number. I have not been there to see this happen, nor have I been able to replicate it, but they are claiming that when two or more people try to answer the inbound call at the same time, the caller and they...

Client has a Partner R6 with a T1 card. They are complaining of an echo issue on their lines. I can't replicate when I go out there, but they are calling pretty frequently to report it. Is there a known echoing issue with Partner R6s? If so, a fix?

I moved into a new office space and acquired a one cabinet Meridian phone system. I have a few phones with it and I am looking for information on getting my feet wet with programming. Depending on what I have here, I may want to use this for business. How do I get more information on the...

I have an 007 with a system administrator mailbox (9997) that I can't get into. I have hyperterminaled in to the seventh port and reset the system password. I know the serial number from this process and the 007 will allow me to use the serial number to get in and change the password. When I...

I am not familiar with outcalling cascading with the new R7. Does anyone have a few pointers on getting started?

I have a client with three lines with caller id. They answer their calls with their automated attendant. They want to have the caller id information pass through when someone chooses an extension from a selector code in the automated attendant. Do I change the number of rings before the...

SCENARIO - The client has a couple of extensions which are experiencing speakerphone issues. All exentsions answer with HFAI buttons on. When ext 11 calls any other extension, they can hear each other speak instantly. When anyone else calls ext 11, ext 11's response is not heard at first...