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Hi guys, We have a large number of 4600 IP phones running off two S8700 servers. We would like to upgrade the firmware on all the phones, all at once. Can anyone recommend any techniques they have used to do this? The options that come to mind are: 1. Rebooting every phone manually (tedious)...

Hi all, Does anyone know how to change the fixed key volume on the 4610s and 4620s? In the manual it says the following about the volume up/down buttons: "This button also controls the volume of the key click sounds. Key clicks sound when you press fixed buttons on the telephone such as the...

Hi guys, Have a Definity G3R on site. Our receptionists have complained that they are getting lots of calls coming through from people ringing blank or vacant stations (i.e. a station that has not been setup on our system). I tested this for myself. While ringing a vacant number internally...

Hi there, I have two routers directly connected by Ethernet. Management IPs: Router1 - 10.37.44.161/25 Router2 - 10.37.44.142/25 When I ping between them I lose about 1 packet in 10,000. Not too bad, but when I do a traceroute from either one to the other the 2nd packet is always dropped...

Hi there, I recently installed a couple of 3548 switches in my environment. After a couple of days users were complainging about errors when saving large spreadsheets etc. I noticed there were multiple CRC errors on the interfaces. The interfaces were all set to full-100. The NICs of the PCs...

Hi all, We have a Definity G3R in my company. There have been some indicators that the system may be busy including busy tones when TTI'ing and busy tones when transferring. An engineer mentioned to me that this may be to do with the timeslots on the system of which we have 256. How do I check...

Hi all, I'm getting the following alarm on my MD110: CLASS: 3 336 LOST DATA FROM/TO INFORMATION COMPUTER SYSTEM DATE TIME ALP NOIF EQU INF1 INF2 07SEP05 00:57:56 2 2 001-*-**-** 1 90 There doesn't appear to be any impact on users...from ALEX it seems to...

Hi all, Getting the following alarm this morning on my MD110 BC10: CLASS: 1 38 DISTURB. COUNTER INCREASED DUE TO FAULTY PROGRAM EXECUTION Any ideas what this is? Is it serious? Thanks

Hi there, I am getting a password unknown error when trying to login to my MD110 BC10. This is after I input "SSSSSSSSS;" and then the password. The password has not changed ever. This error also occurs when I try to login in Extension Manager (the password is saved in the settings). I was...

Not sure if this is the right from for this... In my company we occasionally have to trace PC's with viruses. We used to just do an "nbtstat" and it would show the name of the user logged onto the PC. This is what we used to see: NetBIOS Remote Machine Name Table Name...

Hi all, Getting "No Free Space" error message in the feedback window when we try to add extensions. Switch software is BC10, 1 LIM. This issue has occurred before, the last time was when a lot of extra fixed digital extensions were added to the system. This issue was resolved when fixed...

hi, just recently upgraded our to DNA 5.2 on a Win 2003 server. I was able to connect EMG fine, but now I can't connect, getting "can't synchronize with <IP address of MD110>". When I try to telnet into the MD110 I get an "all ports in use" message. Is there anyway of unblocking the ports?

Hi, I'm really new to VPN/PIX etc., so excuse if this request is a bit basic. We have a VPN tunnel running between here and another office. This has gone down all of a sudden, there was no changes to the config. The guy on the other side has a Nortel VPN concentrator but there doesn't seem to...

Hi all, Our helpdesk has access to our MD110 (BC10) via a DNA client PC. For some reason it needs to map a couple of shared drives on the DNA Server before Extension Manager (v10.1 DNA 4.1 SP6) will work. The server and client are both NT boxes which we are upgrading soon to 2003 server and XP...

Hi there, first time posting here :) I am changing some ODN's to generic on the Ericsson PBX we have here (BC10). The ODN's all have a profile 3 & 4 (for diverting to home and mobile respectively). When I change them to generics is there any way that the user can change to profile 3 or 4...