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  • Users: jonnyGURU
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  1. jonnyGURU

    Door strike

    I have an Aiphone LEM-1DL that I want to activate via IP Office's EXT O/P port. Am I blind or is there no documentation on how to PHYSICALLY connect the IPO to the Aiphone? There's talk of a "pre made cable" available, etc. but are there any part number for the wire, relayes, etc? Dispensing...
  2. jonnyGURU

    Mailbox greeting, then "goodbye" with no chance to leave msg

    This one is weird... Just started happening. R6 w/ PVM small. If you go into a user's mailbox, it'll play that user's greeting, but no beep to leave message. Just about a five second pause and then "goodbye." ANY of the four mailboxes do this!!! So I ask the customer to transfer me into...
  3. jonnyGURU

    0 as leading digit an issue?

    We've got a customer who's getting a busy signal on some of her DID's. The T1 provider, whose giving us four digits, said it's because the IP Office has an issue with a 0 (Zero) being the leading digit. The numbers are like 0218, 0219... Is this BS or what? First, I've never heard of this...
  4. jonnyGURU

    Porked 403. How to "clear CMOS?"

    I've got a 403 here that crashed during an upgrade. Now it's just flashing lights and rebooting every 2 seconds. I've pulled the battery for no less than TWO WEEKS and it still does this. I've shorted out the pins that the battery plugs into and it still blinks and taunts me. I can't see it...
  5. jonnyGURU

    CCC5 web-based Report Viewer doesn't work at all. Error in IE.

    I just uninstalled CCC 4 and installed CCC 5 and the web based Report Viewer doesn't work! :( I need to get this set up for a customer that needs to upgrade and obtain more licenses, but if this doesn't work I'm screwed. When I go to run the Report Viewer, IE opens up, the logo pops up in the...
  6. jonnyGURU

    Hooking up SMDR to PC

    Ok... I may be a moron, but I think I'm just so used to doing IP Offices... I've never done this with a Partner. I have a customer with Tapit and I need to do a run from the Partner to the customer's COM port. I've got a 355A in stock. Because I don't have a 355AF, I've got a gender changer...
  7. jonnyGURU

    Can't talk to IP Phone on other side of NAT device???

    I used the search function (Yeah!!!) and found this: You cannot put a hardphone behind a NAT box without VPN tunnels. IP Hardphones embed their local IP address deep within the h.323 packet, and the 412 will try to respond to that ip address not the public NAT address of your home 4606 users...
  8. jonnyGURU

    Alternate to lack of keymode in IP Office?

    I know you guys have been here, done this.... A CSR is part of a queued circular group. As you know, if you put a queue call on hold, it kicks the next queue call to that user's next appearance instead of keeping them in the queue! Personally, I think that if the user is on a group call, the...
  9. jonnyGURU

    CallListen: Dead air. What am I missing?

    I'm pretty sure I have it set up right, but when I listen, I get dead air. There's a CSR group. Let's say the person that is listening is x210. In Telephony, I have the Monitor Group set to "CSR" I created a shortcode: *90*N#. x220 is a member of CSR. She gets a call and I dial "*90*220#"...
  10. jonnyGURU

    Need to have back button go back one page, not one iframe!

    I've gotten myself into a pickle. I made a page where an iframe loads onmouseover. The thing I didn't realize is that EVERY TIME the iframe loads another page, the browser registers that in history. So if you change the iframe a dozen times on that one page, you have to hit the BACK button at...
  11. jonnyGURU

    Trying to close pop up after a certain amount of time.

    I thought I had it figured out. ;) I have a pop-up window that I open with a window.open(). After so many seconds, I want that window to close. I figured I'd let the page refresh a new page and on unload, close the window completely. No worky. This is my lame attempt: <HTML> <META...
  12. jonnyGURU

    Approval boxes to discern numbers to be added or not.

    I decided to post a new thread for this one.... Thanks to khat, I have a dynamic calculator that works regardless of how may table rows with however many form fields in it: <html> <head> <script language=javascript> function RunningTotal(frm) { ttl = 0; num = 1; moreNumbers = true...
  13. jonnyGURU

    Math on the fly. This one's got my head spinning.

    Ok. Take a simple script like this: <script language="JavaScript"> <!-- function RunningTotal(form) { a=eval(form.number1.value) b=eval(form.number2.value) RunningTotal=a+b form.total.value=RunningTotal } //--> </script> <form> <input name="number1" type="text" value="10" size="5"...
  14. jonnyGURU

    OnClick changes TD cell color. How can I click to change it back?

    This: <td onClick="this.bgColor='#DDDDDD'"> Gives me the effect I want. But what if I want the color to change back to #FFFFFF if the user clicks on the table cell a second time? Is there an event handler for this? Dispensing quality rants and mishaps since 1999: http://www.jonnyguru.com
  15. jonnyGURU

    Want to change table background IMAGE onMouseOver or OnClick, etc.

    Ok... This works: <td onClick="this.bgColor='#DDDDDD'"> Or this... <td onMouseOver="this.bgColor='#DDDDDD'"> Whatever floats your boat. I want to change the background image, though. Since this works: <td background="image.jpg"> I figured this would work: <td...
  16. jonnyGURU

    Trying to next two OnMouseOvers in one link...

    I know this must be as easy as having the right separator in place, but.... I've got one link, one onMouseOver. I want two things to happen during the onMouseOver: Load a link in an iframe and change the image that is the link (sounds busy, eh?) The two work separately. I can get the image...
  17. jonnyGURU

    SOE VM light ALWAYS on!

    I have a SOE installed with four DS's. One of them, ext 610 if it matters, has it's VM light pop on and off (not blinking, but solid as if there's mail) at seemingly random times even if there is no voicemail in the box at all! I checked to make sure there was no group or shortcode with the...
  18. jonnyGURU

    Caller ID Inspect???

    Ok. I'll bite. How is this supposed to work? I programmed a button for it and thought I just hit the button and the line I want to inspect the caller ID info for, but that doesn't work! It just picks up the line. How do you implement caller ID inspect? Dispensing quality rants and mishaps...
  19. jonnyGURU

    Misdialed extensions hang up on caller. Fix?

    Using VoiceMailPro, I have incoming call route going to a menu, looking for 7??? keypress, going to a transfer with a specific of $key. Works fine if extension exists, but if it does not, the caller is hung up on. Unlike Dial By Name, there's no True/False test condition. How do I get a False...
  20. jonnyGURU

    IP406 v2: Docs?

    I figured I'd quit lurking and finally join. B-) I have one of the new IP406 v2 modules. Using Manager 2.1(18), of course. No documentation specific to unit. [sadeyes] What's the compact flash slot for? Is it for integrated voicemail (Manager has AutoAttendant in config similar to Small...

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