I am new to the Service Desk administration role having administered Peregrine Service Center for years. My company is in the process of implementing USD 11.2 and I have a basic question. When a user asssociates an incident to a problem or change, how do you delete that relationship if it was...
I am at my wits end and I am hoping someone here might know how to help me. We have been running Crystal Enterprise 8.0 standard for several years with no problems. Recent events unrelated to Crystal forced us to re-install the application and it has not worked right since. First here is an...
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