Search results for query: *

Good afternoon all! I am working with an S8300 LSP off an 8710. The S8300 is network region 12, but some of its phones randomly register to other regions. I have set the range in ip-network-map to region 12, and yet some phones in that range jump into region 5 or 7. Will someone point me in...

Where does one go about administering this extension? I see 8991 in the extension list, but do not know where to change the value. Thanks in advance for your help! Marie Curie

Hello all! I have a remote customer with a 3904 set. He wants a tone to come thru on his handset when there is another call coming in on his rollover lines. Not exactly call waiting, but I don't know what to call it. He gave me an example of an extension at his site that has this feature...

Hello all! How do you turn off auto-attd? Line 145 rings on everybody's set at a remote site. After 4 rings, it goes to auto-attd. The users want it to ring until they answer it. Prime set is 221, and it is "ring only" there. Set 221 is not set up to forward-no-answer anywhere. General...

Hello all! I have a remote site whose users want distinctive ringing for inside and outside calls. From what I have read in the user manual and here on the forum, this is a hard and fast feature that cannot be changed. Outside should be 1 long and 1 short, and inside should be 1 long. The...

Good morning all! I have a remote customer who says when she logs into her mailbox, the Meridian Mail starts playing two messages at once. She can hear both voices at the same time. This is an intermittent issue which started yesterday. Other than the usual "sunspot activity", what could...

Hi all! I'm trying to remove line 805 from pool 70, and it won't let me. I am working remotely with a Magix 3.0 v7.0. Being very novice at this, I thought if I added some other lines into pool 70, it would let me take out 805. It didn't. And, I removed the extra lines 809 and 810 from pool...

Hello all! I am working remotely with an MICS 6.1 and NAM 4.0.04A. There is one extension whose main line (Line 31) will not forward to voicemail. The second line (Line 32) does forward to voicemail. Is it possible to have them both forward to voicemail? If so, how do you set this up...

Hello all! What is the procedure to set up outcall notification for Merlin Mail? I know the user changes the actual number and turns the notification off and on. What are the changes I need to make in the Merlin Legend and Merlin Mail systems? Thanks in advance for any help! M. Curie

Hello all! I have a couple remote users who have EC500s, with the bridged extensions just x-ported. I can get the EC500s activated (verified by calling the x-ported extensions). My trouble happens when I put these users in a hunt group. The calls to the hunt group won't route to the EC500...

Hello all! Can newly created voicemail boxes be initialized remotely on a NAM? Thanks in advance for your help! M. Curie

Hello all! Is it possible to "recover" the old admin password by reloading Meridian Mail? Or is the only option to contact Nortel? One very disgruntled (former) field tech has been wreaking a bit of havoc by changing the passwords on our systems. Thanks in advance for any help! Marie Curie

Hello all! I am trying to connect our shiny new linux server to the lan, and am failing miserably. The motherboard is Intel SE7320VPD2. I have Fedora Core release 1 on there. When I go to network config, I don't find an adapter that seems to fit. I went to Intel's website and found the...

Hello all! I have a remote site which has one station with a problem. If line 1 is selected, there is a constant beeping tone, but only on the station side (the remote end can't hear the tone). We've tried swapping ports, swapping phone sets, disconnecting the melco, and reading poetry to it...

Hello all! Is it possible to have more than one XM24 connected to a 6416? Apparently 24 extra buttons just aren't enough. Thanks in advance! M. Curie

Hello all! I would like to set up RONA for my hunt groups, but it seems like it may not be an option. Right now, calls come into a main vector, and callers can choose to go to customer service, sales or tech support. Once they choose customer service (or any option, really), they get routed...

Greetings. I am looking to replace my announcement board, as the current one is on its last leg. Can I save the announcements to the flash card, or will they only save to the board for the TN750C? Vintage is 9. If they only save to the board, will I then need to undo all the recordings and...

Hello all! I am working with a remote site which has an S8100. It is a G3 v11. The users at this site say that they used to have the main line ring on all their phones, but it no longer does. It was not a bridged appearance to their sets. I am not familiar with this feature, although I have...

Hello all! I need to customize the COS settings for 3 stations at a remote site. I see where you change the COS on each individual mailbox, but the needs of the users don't match the default settings. Currently they have COS 3, which allows for no retention time and ('gasp') not a high enough...

Hello! I have inherited a ProLogix system, and was wondering if it is set up to record calls. Can the system do this itself, and if so, how would I tell if it is set up to do so? If not, is there a specific auxiliary unit I should be looking for? Thank you in advance... Marie Curie