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  • Users: squidboy
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  1. squidboy

    CallPilot 150 - is the serial number anywhere on the motherboard?

    Hello all, I have a new customer that had a bad CallPilot 150. It was sent in for repair. It could not be repaired, so a new (refurb) CP150 box and 3.1 software were sent back. Since it is a new box (and new serial number), I don't believe I can do a restore to the box from a backup of the...
  2. squidboy

    PRI on MICS losing route after power failure

    I have a customer with a MICS 4.1, PRI & T-1. The PRI uses route 001 to go out PRI-A for local calls. The T-1 uses route 002 to go out Pool A for long distance. After a power failure (yes, I've been trying to get them to buy a UPS), it defaults the PRI to using route 002. ALL calls start...
  3. squidboy

    Cannot use "Transfer to Voicemail" (Feature 986) !!

    Hello all, I've been asked to assist another of our techs on a BCM installation problem. I've installed them from the time the Enterprise Edge came out 'til about 6 months ago. I don't know if there is a fix for this that I don't know since I've been out of the loop. Seems that if I try to...

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