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Hey folks we performed software upgrade on out mitel this week and I lost the old short cuts that was on the desktops to launch the Marquee wallboard call stats.. this was built prior to me arriving to company.. any help with instructions so I can restore.?

Is there a feature code that can be done to do a telephone self test for the 5320e phones?

I got one for ya'll. I have a 2008 phone on an 11 that periodically becomes inactive. Displays "On" but the phone is unusable. And after about 10 minutes becomes active. I started monitoring the phone in LD 32 and it never goes to DSBL it remains Enlb and Idle. If you call it you hearing ringing...

Hey, I recently had 2 SEB's installed at my Option 11 sites and I can't get logged in. I have the password to them (SEB) but, I'm wondering if I'm entering it either too early or too late. Anyone know how to login to their switch through these things? I placed a call into my vendor that...

Has anyone noticed a problem with the patches for the Daylight Savings? I recently updated a couple of my BCM 50's and ran a test to see how well they work by advancing my calendar to after the time change. Problem. The system will reflect the time change internally but not on the phones. Has...

Hello, All and Happy Holidays! - Please forgive the offense for those that do not participate. I need some help. I need to block the ability for my users to transfers calls externally off my switch. I just realized the other day ago that they were able to do this and this is a no, no and I...

Can someone assist me. I'm currently in the process of turning a PRI up on a Meridian Option 11. I converting from copper trunking. Here's the issue. I can receive calls in on my DID's no trouble, I can make Long Distance calls no trouble. But I can't seem to make any local calls. Can any...

I'm currently in the process of ordering a PRI/T1 to take the place of Copper Trunking supporting a Meridian Opt. 11. But I'm at a delima here. I've never done this before. My copper trunks that I have now are both Wink start and Ground Start according to the switch. I'm considering having the...

Can anyone tell me what the Feature Code is to produce the System Id on a 0x32 Modular w/ DR5 programming. I've torn my cabinets apart to locate my notes with this written on it and can't find it anywhere.

Is there any way to determine the Second Level Adminstrator passworD PWD2? Also can any maybe tell me why I can't access LD 117, 137 in my switch. I'm trying to go in and clean things up and finding that I can't access these loads. Switch information: VERSION 1411 RELEASE 20 ISSUE 22 # +

Would someone tell me how to read this. I know that I have a card or port disable because of the "-" sign but how do I find out what it is? DROL000 DAILY ROUTINE BEGIN NWS LD30 BEGIN 15:52 24/8/2006 NWS401 11 : -4 -11 -12 -15 NWS501 39 : -7 DROL001 DAILY ROUTINE END NWS LD30 END...

Hey, Does anyone know if the NRU software will work on an Opt. 11 that is using a standard modem instead of a rad?

Hey, folks can someone explain to me what "WAT" (Wide Area Telephone Service Trunk) card is. And how is it utilized, what is it's purpose. Are the trunks connected to this card used for Long Distance calls only? Hense "Wide Area.." or am I completely in the fog...

Can someone tell me how to monitor my trunks. I think I'm over trunked but want to verify before I start pulling stuff out. Any way I can tell how many times a particular trunk has been hit.

Well I'm back again for more help. I acquired 2 switches that are an absolute mess inside. Alarms and Errors going off constantly. I need some help on how to list all the alarms and errors that I currently have so that I can correct them and clear them. I've been going through my books looking...

Hey, can anyone tell me if there is a way to verify the Call Pilot IP address through a phone?

OK.. I'm having a major Brain Fart this morning. And I don't have my books to bale me out. Can someone tell me what load to go into to change the date and time on the Meridian Opt. 11 Thx

Has any one tried swapping DN ports "Remotely" through a RAD? I need to activate a new DN that doesn't exist yet and and install it in the location of a phone already working. I seen a feature in Maintance (remotely) called Dn to Port conversion but, not sure if that's what I need.

Just wanted to find out if there are any INNUA members out there. I'm just sort of curious of what kind of benefits I could gain by becoming a member.

Can anyone tell me how to enable the Multi User in LD 17. I found an old entry dating back to Oct.2003 in here. But the instructions are about as clear the bottom of the Mississippi River. I need to do this to utilize the LD 80 call trace. Thx.