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  • Users: egkinser
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  1. egkinser

    IP phones QOS settings over WAN

    I currently have numerous IP phones that connect over WANs to our option 11C. Users have complained that at times the voice quality is very poor. I would like to establish QOS over the WAN for the IP phones to maintain a better quality/service to the pbx. What protocol and ports do the IP phones...
  2. egkinser

    Change tenant group to be able to use 9 as access code for own trunks

    I have built a new tenant group that uses route 4 (Access code 7004). Whenever the tenant phones need to make an outside call they must first dial a 7004 to access their outbound trunks and then the number they wish to dial. I would like to change it so that when a phone in the tenant group...
  3. egkinser

    How to build route and add trunks to it

    I have an Option 11c that I am trying to create a new route on and trying to add analog GRD start trunks to this route. I have never created a route or a trunk before. This may be a very broad question, but, can anyone give a procedure or where to find information on how to create a route and...
  4. egkinser

    How to add tenant groups on option 11c?

    I have an 11c that has two tenant groups already built on it that were setup by the installer. I would now like to add additional tenant groups. This is what I am trying to do to build an additional group: LD 93 REQ: New TYPE: TENS CUST: 0 It then gives me system message: SCH3921 Tenant service...

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