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  • Users: swozi2004
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  1. swozi2004

    Event 656 S4

    Does anyone know what this Event means? This was repeated 255 times.
  2. swozi2004

    CallPilot 150 Mailbox Question

    A statement in the CallPilot 150 Rel 3.0 CD says "Note: If you are using the Auto-Attendant, only 200 mailboxs are supported". Does this mean if you use the Auto-Attendant at all, only 200 mailboxs are supported or if the Auto-Attendant answer's the lines on 0 rings? Tks.
  3. swozi2004

    Set Relocation

    Has anyone had Set Relocation not work? I have a customer that has a MICS with 6.1 software & I tried moving a phone and the extension did not move? Tks.
  4. swozi2004

    GOLDMINE Integration

    I have a customer with MICS 2.0 software and they want to use their GOLDMINE database software with the Norstar system. I have never used the Norstar Unified Messaging, so I do not know if it is compatible. Tks.
  5. swozi2004

    DR5 MICS Not Holding Programming

    I recently replaced the main "sleave" because the battery was not holding the programming after losing power. The system lost power the other day and it again lost the programming. Is the DR5 switch "on its last leg" or is there something else I should be looking at? Tks.
  6. swozi2004

    Caller ID

    I have a customer that wants caller id (they have MICS 5.0). I know you have to wait for 2 rings for the caller id to come in from the CO. Do you see the caller id info before you pickup the phone? Also, after the call is picked up an transfered, does the person receiving the call see the caller...
  7. swozi2004

    NAM with a CP 100

    Can a CP 100 (Basic Call Center)be added to a MICS that has a NAM on it?
  8. swozi2004

    NAM External Transfer

    Anyone know how to do a "link" transfer in the CCR tree? Using 2 lines in the system for a transfer, gives me low volume. When I use the link feature, the volume is perfect.
  9. swozi2004

    ASM Issues

    Has anyone had the ASM loose and or have the programming change on its own? The first time it happened, it was after a power outage. The MICS is a DR5.0.
  10. swozi2004

    Norstar VM Manager

    Im trying to access a NAM and make some changes to the COS's. I have everything on my laptop setup to access the NAM but it then says "NVM Manger is not enabled on the NAM". I have the Norstar VM Manager Client Install Disk and when I put it in the floppy drive and then go to "H. Appl instal" it...
  11. swozi2004

    3x8 Aux Ringer Location

    Can someone tell me where on the 66-block the colors for the aux ringer? Tks.
  12. swozi2004

    CallPilot 150 Voicemail Box Issue

    I installed a CP 150 (w/60 mbox's) yesterday and it would not let me build mbox 113 or 119. The CP version is 2.10.06.00 and the phone system is on MICS 4.1. Tks.
  13. swozi2004

    NAM Voicemail Compatibility

    I have a customer that has a MICS with DR 5.0 and the NAM is 4.0.04C. Can I upgrade the MICS to 7.0 and keep the NAM?
  14. swozi2004

    Remotely change GRTG & AA Menu Prompt

    Does anyone know how to do this on A CallPilot 100 or 150?
  15. swozi2004

    Cannot transfer call to voicemail

    When trying to transfer an incoming call to vmail (f986), it sometimes works and sometimes it doesnt. This happens when pressing a pre-programmed F986 button or enter F986. I think MICS software is 4.0. The voicemail is a 4-port flash (dont know the version). HELP!
  16. swozi2004

    Flashing phones

    I have a lab switch that I brought up to MICS 7.0 software. I now want to put 2.0 back in and do some other testing. I have tried letting the switch sit over night without power and the phones still only flash (no time & date). Any suggestions?
  17. swozi2004

    Upgrading a MICS from 1.1XC to 7.0XC

    I just purchased the latest upgrade tools and I'm upgrading from a XC1.1 to XC7.1. Do I need the actual 4.1xc & 6.1xc software? I have been told to stop at 4.1 & 6.1 but I don't know if I need the actual software or not. Plz help.
  18. swozi2004

    Fiber NAM LED Problem

    I recently used a ghost program on a NAM harddrive and tried to boot-up the NAM with the HD that was ghosted. Now, the LED on the main board stay's on 9C and goes no further. Can anyone help? Note: I did install the original HD on another NAM, and it works OK.
  19. swozi2004

    NAM Voicemail problem

    I wanted to put a monitor/keyboard & mouse on my NAM. I went into F915/Monitor PKG and added the monitor. I then put in an old VGA card (I tried 2 ISA VGA cards and a PCI video card) and now, the NAM keeps rebooting. I do not get anything on the monitor. Does anyone know why it keeps rebooting?

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