Our M7324 will not respond to any buttons. I tried to even go into features but can't because that button doesn't respond either. I tried unplugging phone a few minutes and seeing if it would reset but that didn't help. Anyone with any suggestions???
I have the Nortel Norstar network with CallPilot 150 and SMDR6 and a 3rd party program From RSI called Telecost Voice and Data Management CMS. I can not get outbound statistics on my CallPilot Call Center Summary Reports. The stats appear on the agent reports but not on the daily summaries. This...
I have the Nortel Norstar network with CallPilot 150 and SMDR6 and a 3rd party program From RSI called Telecost Voice and Data Management CMS.
My problem is with my summary reports under the Nortel Call Center Reporting. I can not get outgoing data to apprear on the summary report. Outgoing...
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