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new to 9.0.X they now have an astrisks like feature for the remote destination that requires the remotely answered phone to press 1 to accept the call. To keep from laning on the remote voice mail system.. I want this feature to work, but it just doesnt... I found a post that suggested i...

I have sharepoint foundation 2010, presence works in outlook, and WILL work when i open a fresh browser and go to my sharpoint server. Presence shows, if i reload that same page presence stops working. If i close the browser and re-open it go to my sharepoint again presence works... if i...

so i ordered some windstream trunks... the order was originally for 2 pri hand offs 24 channels each. they goofed the order and had me setup for all 48 channels compressed and setup for 1 pri hand off. should i want compressed isdn pri's in the future how can i use them with my cs1000 what...

other than just outing and rebuilding is there an easy way to move the TMDI from one slot to another?

some of my call pilot access ports log them selves out and disable every night... its always the same ports. I can manually enable them, they log back in and accept calls... but in the morning it will go back to disabled... i have rebooted call pilot, no help... Im going to guess bad...

Hello is there a way in the cs1000 to route calls that do not match any dns on the sytem out another PRI? for example any inbound calls that would normally get a fast busy, i need to reroute to another phone system connected via a few pri's. i would possibly need this to happen for 4 digit...

Hey there... CCMA i do a trunk report and it doesnt show anytihing. yet i dont see a setting in CCMA to even tell the server anything about my trunks.... Where does ccma get the trunk info? Is there antything i need to set?

Hey guys, I have created a company directory in sharepoint using the contacts library. Most of the users have already clicked my email link to sync outlook with this library... I was wondering if there is anywhere i can see WHO or HOWMANY people are syncing with a piticular library? For...

I have the rack mount callpilot server, on the login page it has the preset server list, that i can add servers too.. Is there a way to manage BCM callpilot servers through this one page... It would be nice to only have to go to one page to get to all of our smaller BCM's.. :-)

In my scripts they all are ivr's that point to skillsets. so if someone hangs up durring the ivr i dont really care, i want to see the ammount of abandoned calls for a skillset.... Now i can see this in real time display, but there is nothing in historical reports that shows SKILLSET dropped...

we never enabled CALL-BY-CALL reporting... what information, exactly, would this show if i enabled it for a piticular skillset? what kind of reporting would i get? dumb question i know, "turn it on" :-) humor me..

I have DTA019 rolling over and over non stop for one of my t-1's frame error. Im guessing the CO end, but any input would be great.. The only way i can do anything in the terminal is to either unplug that T from the card or disable that card. I have a call in with CO, but again any input...

Is there a way to set minimum password length or any other password requirement settings for mailbox passes? I thought there was but I can’t seem to find anything..

So i have building A and B. A houses all of my cabinets, i have another cabinet in building B. Everything was working fine for months, then we had an MPLS circuit go down last night... Now that the circuit is back up i have one way voice from B to A, DTMF works both ways guessing (elan?) I did...

did a search cant find... How do i print what users are logged in the switch? Thanks..

Is there a way to suppress the ringback tone for a single analog extension? I have a setup where an acd plays a message and then routes the call to an internal analog extension that plays another message then hangs up.... After the ACD plays its message I get a single "ring" until the...

Hi, i need ot have 4 (lets call them greetings), i need the four greetings to be played to on to ever fourth caller. For exampler, caller 1 gets greeting 1 caller 2 gets greeting 2 caller 3 gets greeting 3 caller 4 gets greeting 4 caller 5 gets greeting 1 caller 6 gets greeting 2 etc.... Is...

I’m a Nortel CS1000 person, i can fumble through things in the BCM but with my PBX mindset I have trouble on these key systems... I need to add a second extension to an assistants phone.. I need to have her bosses extension ring her phone and her bosses at the same time... On PBX I can...

Hi all... We upgraded from OTM to the latest TM a few months ago... Just curious, what is the largest TM CDR database size? I used to keep two years worth before archiving... 01/01/2010 to 10/28/2010 i have 2,284,645 calls in the database and its not letting me cost any more i get error...

Ok i moved one of our superloops to another site that was all nortel ip phones, going to just put 3904's out there instead.. all is fine vlans setup everything is pingable, Display shows extension, time and what not, pick up the phone, no dial tone, the phone doesnt even know i picked it up...