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Hi All I've got a user who has downloaded an add-in for Word 2003. The commands on the add in include keyboard shortcuts. One of the shortcuts is Alt+W. Now the more astute will realise that Alt+W tends to open the Window menu from the Menu Bar. Is there any way of changing the menu bar...

Have a user who is opening workbooks created in 2003 and macros are not working (message about security etc). have set macro security to run all and set trusts to be ok but still an issue Any ideas Laters, phat, headshape

All Have a user using office 2007, everytime he returns to a new line the font changes. Have run updates on PC all OK. Any suggestions - does not happen on other PCs rgds Laters, phat, headshape

Installing office 2007 across a client site at present but have paused for the following problem. After installing office suite (standard) when users have worked on some worksheets and try to access them later they show as read-only. the properties of the file do not show read-only. the only...

not sure if this is the best place to post but here goes. to aid a hen night the wife is organising i suggested creating a cd as a gift for all to remember the day. i had most of the songs on itunes and converted them to mp3 using a program called switch (free download). i then created the mix...

Speakers on my PC are crackling when playing music from iTunes. Sound appears OK from Web Games etc. Have moved speakers to different output sockets on PC. Oddly enough you can stop the current play, try another song and it may/may not work OK. Any ideas you geniuses. PC is Dell Dimension...

have a user who has some merged cells - when attempting to select one column within the merged range it selects all columns - cannot replicate on any other pc - is there a setting to change somewhere ????? Laters, phat, headshape

when a delegate is amending calendar entries in an owners calendar the owner is not seeing the changes - working previously any ideas gratefully accepted outlook 2003 with exchange 2003 cheers Laters, phat, headshape

Have a user who when starting IE receives a login prompt for the web server he is connecting to despite being properly authenticated to the network at main windows login. any ideas ? Laters, phat, headshape

User sends a multiple page print job (eg 10 pages) and when she next prints a single page document it prints out 10 times. Only happens for this one user on this one printer and not all the time. Copies are set to 1. Environment is Desktop OS - XP, Server OS - 2k, Off 2k3 any help...

Guys Any help as always greatly appreciated. Need to discover which users are logged onto/most recently used a number of pc's. have pc name (and obviously can get ip). have tried the following with the following results... nbtstat - not always returned or incorrect ! wins - as above docs and...

Have users who when attempting to delete some files (fairly random) get a message saying cannot delete as cannot find path:filename. However actually works fine - seen a similar query on thread931-933475 but relating to XP with no replies Any ideas ? Laters, phat, headshape

Have an AutoCAD doc that will not print in colour. Other autocad files print in colour fine, all other docs print in colour ok. Newbie to AutoCAD - any help greatly appreciated ! OS is XP and printer is Xerox WorkCentre 40 Laters, phat, headshape

have a user on outlook 2003, when anyone opens an e-mail from him they get an IE error - "your current security settings prohibit you from running active x controls on this page. as a result the page may not display correctly" any ideas ?? Laters, phat, headshape

any help as always greatly appreciated have a off2k3 sp2 installed on xp (all relevant updates from ms update site installed). when the e-mail alert pops up and the user attempts to open the mail by clicking on it the screen switches to outlook but the mail does not open and error message...

The handle on tray 3 of our 8150 had broken and the tray would not sit properly. We ordered and installed a new tray (custom) from HP but now the printer will not print from tray 3 even if tray 2 is out of paper or removed from the printer ? please help !

send multiple page jobs from any application and it will not complete. does not appear to be a network issue (continuos ping with no breaks when tested) any ideas ? cheers

Had an issue recently with two (soon to be three I think) faulty of the above. One was in a printer and the other two are in hp digital senders. Just wondering if anyone knew of this being a known issue with HP and am I likely to suffer more failures with a further 5-10 615N cards that I have in...

Not sure if this is the right area to post but will do so anyway ! Have a bunch of users at a seperate site who occassionally get outlook hanging when resolving names in the to:, cc: boxes etc. On the client pc Task manager shows 'Not Responding' for outlook and all open outlook areas...

Have just moved all printers from an old winnt server to a win2k server. printer settings were exactly copied but now label templates are misaligning that worked perfectly before. any help or experience of such problems would be great printers are all types (8150, 4050, 4100 etc) and labels...