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Recently upgraded from Outlook 2003 to 2013 and now have two complete sets of personal folders. I read that to fix this I have to add new user accounts to replace the existing ones. I understand how to do that, but I do not know if the contents of my personal folders will still be accessible...

Upgraded Office 2003 to Office 2013 home/business and now have a duplicate set of personal folders in Outlook. How do I remedy this? TIA

Initially I was going to go from 2003 to 2013 on the same desktop, until I found out about the licensing situation. Is there a clear-cut way to go to 365 without losing my pst file data? If I am stuck with going to 2013 before going to 365, do I have to uninstall 2003 first?

I have tried all sorts of solutions to take ownership of various files and folders that the designers of Win7 have determined that should be protected from incompetent owners like myself. I like Win7, but this feature really aggravates me. There are some program files that I really need to...

Brand new HP Pavilion, Win7 64bit, restored files from Carbonite, originally on a HP WinXP 32 bit. I can view all files except for My Pictures, My Music and My Videos. I get a pop up saying that I do not have permission to access these folders, even though I am using the administrator account...

My trusty (not) old F380 mangles envelopes with alarming regularity. I sometimes have to clear three jams just to get one good print. I use the self-adhesive envlopes with the peel-off strip. Is there a printer that handles those without jamming?

PC was hibernating and did not respond when mouse was moved. In the past when this happened, I just manually powered down and restarted and all was okay. This time when I press the power button, it starts to run for a few seconds, then stops, and starts up again, repeating the cycle endlessly...

Came home to find computer running, but not responding. Monitor dark. Powered off with manual switch. Tried to power it up again but the thing makes some noise for about five seconds, shuts down, then tries to start for about five seconds, then shuts down, and this repeats endlessley until I...

This started out slowly, with just a few emails not being deletable. I tried deleting inbox.dbx, restarting Outlook Express, and the problem persisted anyway. Now it's so bad that I can't delete ANY emails, period. I'm thinking of transferring everything over to Outlook (2003) to see if I can...

HP Pavilion, XP Media Edition, worked great for a couple of years, but now Windows Explorer is slow as molasses. It takes forever to move a file. Everything else is working fine. How can I remove the sludge from Windows Explorer?

XP media center, OE6, has worked fine for almost two years until a week or so ago I noticed some messages will not delete from the inbox. The Microsoft site doesn't seem to have any info on this phenomenon, but I see other users having the same problem on a Google search. No solutions have...

Can get video from computer to TV, but no sound. Also, is there a way to switch from VGA to HDMI outputs without having to unplug each one to get the other?

Windows Update wants to install KB967715 on almost every startup of my HP a1640n. Any way to stop this nonsense?

Helping girlfriend change her default email from Yahoo to Outlook. Outlook worked fine for a day or so, but now I can't open it. Searches on Google turned up this problem in bunches, but I haven't found a solution that sounds reasonable yet. Any clues?

Old Dell 8200 bit the dust, mobo gonzo. It was running XP on a Seagate hard drive. Got a new HP d5000t with a big case and room for lots of stuff, running Vista. Can I plug the old Dell/Seagate hard drive into an expansion bay with the jumper set to "slave" and transfer the documents over to...

When trying to print a photo onto photo paper, the ink does not set and runs all over the place. I've never seen this before. Bad ink cartridges? Gremlin in printer? Cartridges are genuine HP and not refills.

I occasionally get a pop-up stating that "debug assertion failed" and the only option that works is to "abort", which shuts IE7 down. In tools>internet options>advanced I have checked both of the "disable script debugging" boxes, but this thing persists. How do I squash the debugger?

HP a1640n on startup the little tune is now distorted, as though it has slowed down and become scratchy. Otherwise, the box works fine. So far. Am I headed for a crash, or is this thing fixable?

I recently bought a new HP inkjet printer, mainly because the cost of the ink cartridges for my old printer were starting to rival the price of a new printer. It seems the older cartridges are more expensive, thus driving consumers to buy new printers. Well ... the new printer's cartridges are...

After the automatic update from MS installed today's blessing, and after the reboot, I got this error window pop up: "RTHDCPL.EXE - Illegal System DLL Relocation The system DLL user 32.dll was relocated in memory. The application will not run properly. The relocation occurred because the DLL...