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Hello folks, Does any one know how to export the CM patch from the active server? We are rebuilding the standby server and the patch the cust. provided for the rebuild seems to be corrupt? We are looking to extract this particular patch- "03.0.124.0-21591.tar ". Even better if anyone has and...

Hello folks, I have a MM 5.2 w/ MSS. The unattended backup to the customers FTP server is not running at 3 AM. There are no alarms on the system when it doesn't run. I can do a manual backup to the FTP server with no issues. Anyone ever run into this before? Thanks in advance Cheers

Hello folks, I have an issue after migrating a customer from MM 3.1 w/ Qsig to MM 5.2 w/ SIP. On the 3.1 system the customer had several extensions set up with autodial buttons to check a general mailbox. The string is as follows - (vm hunt group)5000~p~p*#5555(mailbox) The 5.2 is ignoring...

Hello folks, we just put in an S8510 and our having a problem setting sync for the PN. We have 4 live DS1's in the PN. When we type 'change sync port 1' there are no DS1's listed as available for use as the sync source. We tried adding the primary and secondary sources but received a message...

Hello all, anyone ever install a BUPS on a G700? I was wondering if a P330 BUPS would work. Thanks

Hello all, anyone have any luck setting up SIP trunks on 4.0 without the SES server. Thanks

hello all! i'm having a weird medpro issue where i am intermittently getting a no audio condition. there's no alarms against the board and the network seems fine. when i do a 'status media-processor' this is what i get Board Loc Code Vintage 01A14 TN2302AP HW18 FW115 Ethernet Enabled? yes Node...

Hello all, I have an upgrade from 2.2 to 4 and would like to push the upgrade out over the customers network without having to get cd's out to all the sites. I have done this before for dot release upgrades say 2.2 to 2.2.2 by using ftp. Has anyone done something similar to this while going to...

Hello all, was wondering if anyone's seen this issue before. I have a G700 remotely connected to an 8700. The G700 has a local wink start t with a block of DID. The t is set up to insert the digit 9 and send all the DID's to the ars digit conversion table. One out of 20 calls or so are failing...

Hello all, I have a caller app setup where I am trying to mimic a auto att (if you know your parties extension dial it now) My problem is the system seems to be pulling all calls back after 6 rings. I have certain phones that i want to ring until they are answered or the party hangs up. I have...

Hello everyone, I've just finished installation of MM with two MAS and a MSS. When I try to play back voice mail it announces "I'm sorry there is a problem with the system. Please try again later". I checked and rechecked everything I can think of. The only thing I see on MAS2 event veiwer is...

Hello all, was wondering if anyone has seen this before. Did an upgrade on an lsp from 2.2 to 2.2.2 last nite. All went well except I'm getting a corruption message on the login screen of the lsp when I log in via sat. File sync is working and the lsp is working as designed. I had this on...

Hello all, does anyone know if there is a way to execute an upgade from bash. I ftp'd a tar file out to an LSP that I do not have web access to. has anyone tried this before? thanks

Does anyone know a way from bash to tell if a remote 8300 has a cd drive attached to it. I want to ship a cd for an upgrade and i need to know if there is a drive already on site. The locals at the site are no help, they're brokers. thanks

Does anyone know if there is a way to elevate certain warning alarms (off board) to minor. I have CPE activation level set to dial out major and minor. I'd like to parse out certain warnings and send as well. Thanks

Hello all, does anyone know if it is possible to get call screening to work off of a caller app. I am able to get it to work off of the auto att. thanks

Hello all, I am working with a large nursing home who wants to sell dial tone to its residents but doesn't want them to have to dial '9' for an outside line. They also want the admin part of the facility to continue to dial '9' as they have always done. I'm thinking of enabling 'ARS/AAR dialing...

Hello all, does anyone know if MM is smart enough to send the actual extension that left a message out to the beeper. Back in the old days when we outcalled from audix to beepers we programmed our outcalling like this- 9,1215846843,,,,,,7156 We would see our extension in the beeper display and...

Hello all, does anyone know the BTU ratings for the G350 and the G700. Thanks

Does any one know a way that the console operator can view posted messages for a user. I have the user posting a message on their set and activating SAC which lights the lamp on the DSS. I'm looking for a way for the operator to inspect the button on the DSS and see the posted message without...