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  • Users: linhawaii
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  1. linhawaii

    SBS 2003 Migration issue

    Hello all, Our customers SBS 2003 server crashed. We pulled the Microsoft Tech article, "Moving an SBS 2003 to new hardware"... Evertyhing has been fine up to now. We are currently trying to move the DC from the old machine to the new, BUT the administrator account is not working on the new...
  2. linhawaii

    Need VM Pro License ASAP for weekend

    I had an install from hell yesterday and am now noticing today, Saturday, that I do not have license for VM Pro and every few hours the calls can't come into the switch. I reboot and the AA starts working, but I know that it will stop after a certain amount of time. What can I do to keep the...
  3. linhawaii

    Legacy VCM and SIP?

    We have an IPO 500 4.2 with 30 SIP Licenses and VCM licenses, but SIP is not working. We have another IPO with a new VCM and all the SIP calls work. We are using the sames carrier for this other IPO so we know that the settings are correct. Ideas? Thanks
  4. linhawaii

    One way audio on SIP trunk

    I have successfully setup a SIP trunk to the provider Les.net BUT when I make a call out, the caller can hear me but I can't hear the caller. Provider is using G711 (ulaw), our swith is set to Auto Sense. IP 500 v 4.2. (101106) Thanks for any help
  5. linhawaii

    ANI/DNIS Help

    We have hooked up an IP Office to a 3rd party dialer via a TIE line (T1 card configured as a PRI) so T1 card to the Dialer. We are transferring calls just fine, but we need to be able to transfer the DNIS / ANI call information. Call comes in on PRI #1, customer selects a selector code from...
  6. linhawaii

    911 Notifying Receptionist

    Just installed an IPO 500 v 4.1.12, Vmail Pro, and has eCas Call Accounting. Customer is a 200 bed nursing facility so 911 is called quite often. Their old Mitel phone system would send a display message to the receptionists' phone anytime some called 911. It would tell her what extension...
  7. linhawaii

    Soft Console: Unselect Extensions from View

    Currently have an IP500 running 4.0.14. The receptionist has Soft Console...not sure which version but on of the last two releases I believe. In her list, she does not want to see extensions that are not used or faxes. I was able to mark the faxes exclude from directory and those don't show...
  8. linhawaii

    911: Looking for options

    Customer with newly installed IPO's. Four sites, all IPO 500 v 4.0.14, VM Pro 4.0.18. Previous phone sytems, two sites were Magix, the others were an IPO 403 and the other a IPO 406.... For some reason, even though the customer have always had to dial 9 for an outside line, they are having...
  9. linhawaii

    4 location SCN: Internal Vmail issue

    I have four IPO 500's....version 4.0.10. Locations are connected with Adtran units with static routes. Main location has a Netvanta 3305 (JBL) and hosts Vmail. Remote locations connect with Point to Point T1's over their Wan Ports. (One remote is RTP) The remote locations are using Netvanta...
  10. linhawaii

    Outook 2003 Default Contact List View

    Outlook 2003 on Exchange: When you click on the Contact View button at the bottom, by default the personal Contact list is the one that opens and shows in the list. My customer does not want her personal Contact list to be in that view. She only wants the Public Contact list in the view. I...
  11. linhawaii

    Zoned and all zone paging question

    Hi all, Here is my situation: 4 locations, all connected. They have seamless extension to extension calling.... - 2 locations IP406 V.2 4.0 - 1 locations IP406 v 3.2.54 - 1 locations IP403 v 3.2.54 I need to be able to page all locations at once. These are water filteration plants and for...
  12. linhawaii

    Ring to all phones after selector code transfer

    Good Afternoon all, I am a little rusty with the Avaya Partner phones...haven't worked on one in four years, so I am in need of a little help.... I currently have a pizza restaurant as a client. They have 6 incoming analog lines, 5 stations, Small Voicemail PCMCIA card (configured with 2...
  13. linhawaii

    Event ID 10 after SP1 install

    I installed SP1 on my Windows 2003 Standard Edition Server, which also has running on the same machine Exchange 2003. I also installed SP1 for my Exchange also this past weekend. Everything seems to have been running fine since Saturday at 1:30 pm (when I finished the installs), until...
  14. linhawaii

    Need a Project Consultant

    Hello all, I am the IT Manager for a Cabinet Manufacturing company in Orange County CA (Anaheim to be exact)....We currently use Project 2000 to schedule our customer installations. We know that we probably aren't using MS Project to it's full potential and we are trying to find a...
  15. linhawaii

    Unconditional Call forwarding to Verizon Cell phones

    I currently have an IP403 v 2.1. I have 15 users that are field engineers. We want them to come into the office in the AM and when they leave forward their extension to their cell phone. I got it working EXCEPT for the three people that have Verizon as their carrier. On the User tab, I...
  16. linhawaii

    IMS Client Problems after 2.0 Upgrade

    This relates to the thread940-796714 about the IMS Integration problem. I have been running the IMS client software etc. for almost a year now, but we upgraded to 2.0 on March 31 and none of the clients (old or new versions) work. On the first installation of IMS in 2003, I worked with Avaya...
  17. linhawaii

    Outlook 2003 Task Macro Question

    I have a user who repeatedly types the same information over and over into new tasks. She creates the task, types in the first entry and then saves and closes it. She makes 20 tasks a day. We want to automate her first entry into the task since it is the same for each task. I looked at...
  18. linhawaii

    Resource Pooling

    Hello all, Excuse me for posting in this forum, because I really have no experience in Project, however, I am the net admin for a company that I KNOW could be doing things easier. I need a litte guidance in telling them how. We are a cabinet manufacturer. My scheduler(who happens to be my...
  19. linhawaii

    Remapping My Documents

    I am running Windows 2000 SBS. When a user logs into the local machine (Win2K Pro), I want the My Documents folder to remap to the users network drive. The problem is that we have to make all of the users local admin to remap the drive. (Groups/Administrator/add domain Users in the group)...
  20. linhawaii

    IP 403 with IMS and Outlook 2003

    I am working with an IP 403 1.4 with IMS. After recently spending a day and a half with Avaya Tier 4, IMS finally is working however, the customer has 10 new computers (all Win2K) with Outlook 2003. IMS works on these machines, but it sends the voicemail twice to the email account..any...

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