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Is there a way we can find out the serial numbers of the phones registered from the system? I am looking for serial numbers for 6408 / 46xx series phones... we have a CM 3.1 thanks

hi, I am looking to route all outbound calls for a group through a Trunk group dedicated for them...this work by creatin partition groups and assigning a pg for each of them. However I have reached the max 8 PG. and am need of creating a few more... any ideas? please let me know...thanks

Hi, I am having to provide 8 different music on hold for my business process... Currently I am having 6 players and it is becoming a Nightmare to manage them...does anyone know of a simpler solution of connecting 8 or more MOH sources and is easier to manage...please let me know..

Hi, We have a fairly big network of 12 Passport 7480 NODES, with many voice and Data circuits terminating at the edge nodes. i would like monitor utilisation of each voice port I have and and keep a database for historical data. Basically, I need to know numberof simultanous calls, Number of...

PLease help!!! I have strange issue, all of a sudden one of the protocol Ports on the Nortel Passport 7480 stops responding and users get thrown out of teh app's. The protocol port is created on the 2 port 100baseT card, the DLCI and FRDTE stats all show no errors and UP. I am at my wits end...

Hi, We have two different clients and both need CTI events from Avaya for Call rouing etc.. They are connected to the Same MAPD but have different connections (DLG links) Is there a way I can restrict the information flow of CTI events to the particular Clients Queue,Agents etc.. and not send...

Hi, I need to send out calling number and Calling Name from my Avaya switch on all outbound calls. I am using a multivantage V10 G3si. Can you please tell me how I can I outplulse a specific 10 digit number and Name on outgoing T1 PRI lines, If at all it is possible?? The t1 lines are ATT 5ess...

Need help with the DB level of Analog phones. I have a number of Call centre agents using Analog phones, they have continously complaning of Low Volume levels on all calls.... Can you please tell him how do I amplify the customers Voice? The outbound trunks are ISDN PRI and have been set for...

Hi, I am at my wits end trying to figure this out...maybe you guys can help me out. I am trying to setup dial-out on the ISDN t1 PRI's using the TAC but am unseccussful so far...as long as I use ARS every call goes thru fine, but with TAC i end up getting the intercept tone,...!! Any Ideas or...

Hi, Need to know how we can nail down a DLCI to a particular trunk only? and if this trunk goes down only then go via the alternate path? Is this possible with Nortel 7480? thanks Keshav

Would like to know if there are any documentatioon for Trffice engineering between the Nortel 7480 passport nodes? Any idea where I can get them?

Hi, Can BGP be implemented on nortel 7480 passport?has someone does this before? I have a necessity where in I have a connection to Two sites from where I can access data. We are using 2peth100 card for data trasfer on LAN, on WAN side we have PVC/DLCI to carry the data traffic. Currently we...

Does any have an idea how I can setup a conf bridge for more than 7 people?? I have tried many things any suggestions welcome

Hi I am new to passport...Need to know how to take a Back-Up of Nortel passport 7480. I have PCR version 4.2 please let me know