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Greetings: I am a Nortel guy, but I have this one customer with this D816, I recently moved it and we added a station. This station 107 could not make out going calls. Disconnected lines 7,8, and 9 apeared but not lines 1,2 and 3. I did a Feature 99 and changed it, the display says line 1,2...

Is there a way to purge/delete notes based on a "word" instead of by "date"? Thanks, Don

How can I add an ACT! contact to an outgoing e-mail message using Outlook as my e-mail program? Thanks Don

I have a CP 100 installed at a customer and it locks up about twice a month. The lights are on, but it will not answer any calls, this just started last month, it has been installed for about 2 years. Any sugestions? Don

I have a MICS with 6.1 PRI 4 digits and a NAM 4.1 I need to send some DID's to cell phones. These DID's do not have DN's or voice mail. How can I do this? Thanks for your help. Don

How can I make a NAM 4.1 answer 200+ DID's and send the caller to a users mailbox. Keeping in mind I found in the book at 5:00 this morning that there is a capacity of 192 Target Lines. I also have a MICS 6.1 with a PRI HELP!! Thanks, Don 770-642-9369

I have a new install for a real estate office; they have close to 200 agents. 1. I need most of the DID's to go directly into the agents voice mail, most agents have no DN. 2. I have about 25 DID's that I need to transparently forward to an outside number. MICS 6.1 NAM 4.1 Thanks for any...

I would like to pull info from the notes of a contact in a lookup and insert them into a mail merge document. The info need to be longer than just a word so I don't think a user field would work. Can this be done or is there a better way. Thanks, Don

I picked up a new customer with a Star Talk and a MICS ver 4.1, thye are having problems with the F986, is this a compatanility problem with the old Star Talk? Don

I thought I read somewhere that a CP 150 has a 300 mail box capacity, except if you are using an AA then it drops to 200. Is this true, or does the 150 always have a 300 box capacity? Don

Will the 6.1 MICS recieve more than 7 digits? Thanks, Don

Does the 6.1 software still limit conference calls to 3 callers? I read some threads about doing things with lines and so forth but I don't think my customer will like that, He is also looking at an NEC system, he was told it will do 16. Thanks, Don

need a users mail box to awnser a DID without a DN Any sugestions? Don

I need to add some voltage protection for my church. (I sell the Nortel ICS line not the Options) My question is what voltage protection do I need to use, 235, 27, 39, or 75? Thanks for your help. Don Northside Communications