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  • Users: jordy5535
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  1. jordy5535

    Avaya B179 off-site use ?

    Has anyone tried to setup a B179 sip-enabled speakerphone for off-site use (over the internet) ? If so, where did you enter the inward facing IP address and proxy info. Running Avaya CM 6.3; SMGR 6.3 Thanks
  2. jordy5535

    IP Softphone

    Would someone be a ble to silplify IP Softphone for me. We have a new CM 6.0 install. What do we need to download from Avaya to get IP Softphone to work. The current version we have will not connect to a CM 6.0.
  3. jordy5535

    4620 Call Log

    Is there a way to prevent users from being able to delete their call log entries on 4620SW IP phones, specifically, answered calls. These are used for a call center. S8710 server;CM version 2.2.2
  4. jordy5535

    Make external call appear as inside call

    Our fax services have been outsourced off-site, with no voice connection to the other party. Management would like calls from the off-site fax department to look like an inside call. I have tried *T from Audix, vectors, delete and insert a 5 digit extension. Nothing appears to work. Any other...
  5. jordy5535

    Redirect calls when Audix is down

    I have an Intuity Audix 5.143 that seems to go down every other week. Mangement wants to be able to automatically redirect covered calls that should go to Audix, to my attendants, anytime Audix is down. I tried adding a final coverage point that is a vdn that routes callers to my attendants, in...
  6. jordy5535

    Call flow extract/Utilcall

    Looking for a copy of the setup.exe file for the previous release of Utilcall's Call Flow Extract. I recently lost my licensed downloaded copy when my PC was upgraded. Utilcall is unable to help me as they want to sell me an upgrade.
  7. jordy5535

    Simple steps to loopback a 120A CSU with a 700A DS1 loopback jack

    Does anyone have the simple steps to providing a carrier with a loopback. I have an integrated 120A CSU and the required 700A DS1 loopback jack. Thanks in advance.
  8. jordy5535

    Intuity Map 100

    Anyone have the documenation or the steps necessary to replace a defective AYC10 card in an Intuity Map 100, specifically can it be replaced hot or does the Map 100 need to be powered down ? Thanks in advance.
  9. jordy5535

    Add a 2420 on a G3R V9 ??

    Is there any way to utilize a 2420 on a G3R V9 and get button functionality ? We have no options to add 24XX sets, but have options to add 64XX sets
  10. jordy5535

    LANSAT-10

    Is anyone still using a LANSAT-10, and if so, do you possibly have the instructions for setting a static IP address.
  11. jordy5535

    Force VDN name to remain on phones on an outgoing call

    I have a vector used to send calls to a VDN extension off-site to a remote Help Desk. How can I force the system to keep the the internal VDN name displayed on caller's phones, rather than the name of the outgoing trunk group used ?
  12. jordy5535

    Removing console permissions from consoles

    I have been asked to not allow my consoles to be able to call-forward other user's extensions, which they now can do because they have console permissions. If I change the consoles' COS to one that does not have console permissions is there any danger of me taking away some other functions that...
  13. jordy5535

    S101 speakerphone connected to 8410D phone

    I have replaced the 2-wire digital port, the 1151A1 power supply, the phone and the S101 speakerphone and cannot get the S101 working connected to an 8410D phone. Any ideas ?
  14. jordy5535

    Audix Caller ID

    Once Avaya activates the "green feature" for Audix CPN and making the change to the Audix hunt group as described in thread690-911019, do the extension station types that currently make up my Audix hunt group need to be changed from 2500 to callerID and will the caller ID be captured on TN746...
  15. jordy5535

    Emergency switch

    Does anyone know of an "silent emergency" type switch or device that can activate an off-hook on an analog line ? I know I can have an analog line programmed to autodial a hot-line number. We have receptionists that may not be able to use their phone in an emergency and management wants...
  16. jordy5535

    Call log on 4620 IP being erased nightly

    We are running an S8700 and CM1.1 Numerous, but not all 4620 IP phone users are reporting that their call log has mysteriously been erased overnight. Avaya originally suggested swapping out the phones, but after swapping one out, the problem did not clear up. All of the phones are at 2.4...
  17. jordy5535

    IP softphone/QOS/VLAN isses

    We have a S8700 and are running CM 2.0... We have QOS and VLanning turn on for using IP phones in the office. When using IP softphones from off-site via cable modem or DSL through a corporate VPN, how do you activate QOS or utilize VLanning ? The IP softphones are always registering to a Data...
  18. jordy5535

    S8700 backups

    Is anyone using FTP for their S8700 backups in addition to CF flashcards ?
  19. jordy5535

    S8700 Compact Flash Card backup

    I plugged in a Compact Flash card that contains my S8700 back up into a USB Compact Flash Card reader on a PC and I was not able to see any of the backup files. The reader tells me the disk is not formatted and wants to format it. I was hoping that I could email the results of the daily backup...
  20. jordy5535

    Voice Announcement Manager

    Is anyone else having an issue with the Voice Announcement Manager program locking up after backing up your announcements ? The only way I can close the program is by going through my task manager.

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