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Being new to the G3, I am trying to learn what the button assignment codes actually mean? I don't see explanations in the "Little Instruction Books" Is there some place that I can look that expains their usage? Thank you.

When configuring an EXT to foward to another EXT, is there a way to make the receiving EXT answer the call with its voice mail? Special settings on the Octel system or Definity side? Thanks.

How can you forward an EXT to another EXT and have the receiving EXT answer the call with its voicemail? Thank you for any suggestions.

Hi, Does anyone know the WYSE 50 Emulation "BREAK KEY" Equivalent?? From what I read, it appears to be a physical change on the RS-232 cable when the BREAK Key is perssed. Thank you for your help.

Hi, I am getting strange issues where some users logged in with their Agent ID are not able to use the CONFERENCE button. They receive an incoming call, press conference, dial the number, when pressing conference button to bridge the two lines, it will not allow it. It actually beeps each...

Any idea why the Octel mail box's out going message says they on the phone when they are not? I am thinking it's a setup issue, since multiple users are having the same issue. Thanks.

I have to learn our Octel 250 (Aria?) system. Can someone point me to a good starting point for reading, etc.? Thanks in advance for any help.

I am needing to learn our phone system. It's the Avaya Definity G3(GSI) and the Octel voice mail. Can anyone provide a starting point for reading? I have started reading the "Administrator’s Guide for Avaya Communication Manager" that I downloaded from their website. Also, is there a way I...