We're been struggling with an old 2008 server. The time won't sync. Set peerlist to time.windows.com (or any other NTP server) and /stripchart shows the offset apparently correctly. For some reason, setting /peerlist doesn't seem to "stick". /query /status always shows local time source (Stratum...
What is the best way to ring multiple stations in SV8300?
We've got PRI with DIDs and I'd like to ring several stations simultaneously (and then even more on delay). I could assign a virtual extension, I guess, but is there a better way? If I assign a virtual extension, is it possible to "hide"...
I'm a freshly minted and certified SV8300 tech (been in telecom for 12 years, NEC for about 6, never IPK/NEAX/etc).
I'd ask the nice folks at NTAC, but I don't want to look *too* stupid. Is there a guide (even on NTAC website) for creating SV8300 scripts? I've skimmed through the manuals and...
I have a customer who's considering integrating their two PBXs -- an NEC SV8100 and an AltiGen. Both are fairly new.
Is it possible, using H.323 trunk (or less likely SIP) to network the two PBXs together?
No need to network voicemails, etc, just site to site trunking, and the ability to...
I want to guarantee bandwidth between several servers on different subnets based on IP addresses.
On the 192.168.10.0 subnet, I have 192.168.10.10 -- this is the "Hub", basically.
On the 192.168.20.0 subnet, we've got 192.168.20.10, a "node".
On the 192.168.30.0 subnet, we've got 192.168.30.10...
Hello!
I've got a customer who'd like to transfer inbound calls after hours to on-call technicians (from the Automated Attendant). I'd initially thought we could do this using Mobile Extensions and some queuing (if first tech doesn't answer, ring the next; if both are busy, queue), but I can't...
Is there any way to find unequipped analog ports? I know that when testing, I can sometimes see whether the pbx thinks there's something on the end of the analog line... is there a report or something?
I've gone through the error list looking at 513s on digital stations, but there appear to be...
We have a location with two networked Merlin Magix switches.
Two Sites --
Site A: Phone company PRI is terminated here
Site B: Networked to Site A using T1, voicemail (Keyvoice Small Office) is here.
Previously "operator calls" to the main number were answered at Site B. They had no trouble...
Several years ago we upgraded some of our offices and removed a bunch of Vina / Larscom T1 Integrators used for FXO/FXS applications. At the time I thought they were super-cool 'cause they passed caller-ID effortlessly, had some neat routing features, etc... but, they were outdated and they were...
We've got a Merlin Legend R7 and Merlin Messaging R1.0 at one of our facilities.
Auto Attend answers 24 hours a day. The dial 0/timeout for the night attendant points to Calling Group 777. CG 777 has 1 member, x50 (Night Bell). Folks on the production floor or in the offices dial #950 to pick...
I keep hearing about Partner R8 -- the release of which seems to be imminent. Has anyone heard or does anybody know about new features, enhancements with R8?
Some past releases have been sort of "anti-climactic". I'm hoping there's something worth being excited about!
I'm hoping someone can help me.
We've got an old Definity G3V5 (no call center features, vectors etc). Also have a Definity Audix.
Currently have a customer service automated attendant that answers extension 4203. The extension is set up on an X port, and covers to VM. Callers then get an...
Reading the documentation, I see I can activate Hunt Group Busy for a station by dialing the FAC. The documentation also refers to a button (with a light to indicate activation!) -- what button should I assign? I felt sure the mnemonic would be something simple like "hunt-busy", but alas, no...
The definitive answer may have been given for this question in thread688-827507, but... I'll ask again..
Small office with PVM Small (4 box). 2 voice lines, 6 stations. Lines are answered by automated attendant and transferred using selector codes.
It seems that the message waiting lights...
Is there a way to force 6400 sets to update their time from the PBX? We were a week off on the DST change (my fault).. I've reset the time but most of the phones still show the wrong time. I know I can disconnect and re-connect the phone and that generally works, but I wondered if there were a...
I hadn't seen one of these things in YEARS (it has burgandy phones)... but..
I'm trying to pick the correct noise-canceling headset for the thing -- Roanwell offers several models, of course.
Is it carbon, electret, what?
I have two location and three routers laid out in the following pattern:
HTI2 <-> HTI1 <-> Vo2 <-> (internet)
HTI1 and Vo2 are in the same location on the same subnet.
HTI2 and HTI1 are connected via T1 (Serial).
I cannot reach the internet from HTI2.
HTI1 LAN is 10.100.40.126 (Netmask is...
We have one 2616 that seems to DSBL every night -- we can enlu the phone but it always seems to go out. It may be disabling during the day as well, but it disables every night like clockwork, I think.
What could be causing this? We've changed the TN several times.
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