I have a CallCenter manager that won't let MAX die. Does anyone have experience with MAX that it will stil operate on release 6. I currently have it running on Rls 5.5
I have already assigned Web reporting access rights, and assigned them as Peer. Cannot get this figured out, saw this following thread, thread798-1195958 After adding user to these groups get an error.
Unable to find user in Directory, Please try again. If problem persists, contact your system...
Agent is on ACD call attempts to Blind Transfer to a SCCS acquired CDN (Application) the agent has to stay online until it is answered before they can complete the transfer. Any help would be appreciated.
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