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So I ended up with one of the 1616Is that fell victim to the default mac address problem. If I take this phone and plug it in on the same network that a customer's 8.1.73 is on it knocks all of the other 1616s off the network and locks up. I was messing around on an old 7.0 bench system and for...

Ever had a 1616 knock out 12 other 1616s when it starts downloading files? Sends all the other phones into discover just about the time it wants you to enter the Ext number and then just beeps when you press ok for the password.

Customer wants incoming call on a DID to ring receptionist (ext200) 3 times, then ring ext 297 3 times, ext 298 3 times and then go to ext 297's mailbox. Is this possible with embedded? Closest I've gotten is putting them all in a huntgroup in that order, setting it to sequential with the ring...

Need to send a single POTS line over the LAN from building A to Building B and then convert back to POTS to connect to an analog trunk port on the IP Office in building B. This is a straight LAN connection over fiber, no router. Will the Grandstream do what I need or is there a better product...

One office has a IP Office 7.0 and the other has a Partner ACS. If you have a third party endpoint license for the IP Office and you have a VPN connection between the two offices is there any reason you couldn't install a Patton M-ATA at the office with the Partner and plug the RJ11 into an...

How do you program selector codes for the main AA greeting and will this box pass caller id to the stations when a caller transfers from the AA to a group like 500?

When you call the main number after 4 rings the voicemail grabs the call and without a greeting hangs up. I had the customer put a button on their phone for ext 19 and 20 which are the voicemail ports and you can see them light up after the 4 rings. I also had them plug ext 18 into trunk port 4...

All calls are answered by auto attendant. When you call the main number the aa answers, when you dial extension 17 sometimes it goes to 17 and sometimes it goes to 18. The trouble is not consistent. At first I thought someone was just dialing the wrong number but I was able to duplicate the...

Has anyone else noticed that when they remove the Blue protective film from the display the whole screen comes off with it? Never had this problem until about 6 months ago, now it seems like every third one, no refurbs only new.

I saw an ad for a slim 5 slot carrier on a site (won't say which one).Is there any difference between the slim and the regular besides one has a cover and one doesn't?

I'm at customers site now and I'm having a problem with a Partner R7. If I'm talking on line 1 and (without pressing hold) I switch to line 2 it places the caller on hold but gives no visual indication on any phone. If I manually put them on hold it gives the visual. This one is wierd.

Is there a minimum milliamp requirement from the power supply to the UPAM/TAMB. I had a problem with a TAMB that had two outputs one with 35 milliamps and one with 450 milliamps. The 35 milliamp didn't work and the 450 milliamp worked like a champ. A friend of mine is using a UPAM that only has...

I have customer (two different business names, same receptionist) with a Partner release 6 and a Partner mail vs r5. Business A has moved to another state and business B has stayed here. Business A has their lines answered by aoto-attendant 1 and business B by AA 2. I programmed an unused ext...

It's been awhile since I worked on one of these and this one was given to me by a company that was going out of business. When you power it up the fan comes on, the red led lights on the backplain, and the red and green leds light and go out on the two port cards. I plugged extensions 14,15,16...

System is a Merlin magix with 007mlm v-mail, console is a mlx20. System is in pbx mode and console is qcc. The MWL will not go out. Checked all three general boxes all are empty. Feature code to turn off lights doesn't work on the console. Where to next?

Will a Partner push an off premise extension? Customer (A) has a Merlin Magix and customer (B) has a Partner, can you link these two with an opex?