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one of the power supplies went bad and I replaced it and the ti will not come back up when I link the expansion module to the main ksu all lights flashing except for 1st 2 green lights.Replaced module and ti card IDEAS?

Is there anyway possible that a norstar 3x8 can have F981 voicemail without a flash or call pilot?

Does anyone remember if you can modify a class of service in the Flash like you can in the call pilot?my mailboxes keep getting forwarded.thought you could do it with 983 and a 44 code but it didn't work

I have a hunt group built that i am transferring calls to from the ccr tree in the call pilot,if the calls are not answered by the hunt group they are transferring back to the call pilot and I am getting a The Party you have dialled is not available.I want it to go to a mailbox if possible

Call pilot 150 with MICS 6.1 will not let me record greetings at my M7208 when trying to connect with my browser, Looks like set is being called but it never rings.Can do all the normal voice recordings with telset interfaces>

Technician tells me there is no such thing as an announcement only mailbox...True?

Does anyone have the programming option for simultaneous Internal and external paging such as Norstar f630?

Cics version 7.0 cannot seem to get External voicemail to light display on m7310 . Have studder dialtone from service provider and have programmed message center number on lines and set vm center to 1 on set 221,What am I missing

Have a customer with dr5.0 and a PRI and a 2-port expansion card and has at times trouble calling out. Do they need a 6-port combo card in stead of the 2-port expansion for the dtmf receivers?

Have some old systems and need to know what version of MICS that hunt groups became available?

Service provider no longer supporting old T-1 service and has requested customer convert to Pri service. I am aware that the expansion module does not require key code on Their BCM 50 Version 2.1 but would I now need to redo DID's and reassign out going pools to each phone?

BCM 50 died at customer site so replaced ksu and we are trying to salvage old system by replacing hard drive. Bought a new Barracuda drive from a distributor and installed but on power up Nortel lite just flashes yellow and system doesn't appear to load. Any thoughts? Supposedly hard disk was...

Recently lost internet explorer and had to upgrade to 11.0 and now can no longer access voicemail app from element manager but still can log in thru telset.would like to be able to sign on thru element manager again.

Had Technician go to jobsite and do a backup with nru11 and when it came time to save system id he entered an incorrect id (12345678). Today the system crashed and we went to do a restore and it won't accept the backup because the system id on the backup is wrong. Is there any way to correct the...

can a partner 206 have music on hold when operating in a 2 slot carrier?

Am upgrading a Cics w/4.1 to a cics 7.0, Do I need to short the capacitor to accept 7.0 or just reprogram after replacing the software?

Upgraded my 5.0 Mics to a Pri from a T-1 today but do not see any option in terminals and sets to set caller id for the target lines on each set that appear and ring.Was caller id not available on 5.0 with Pri?

cics 4.1 with a flash 2 2.1 also has a station expansion card. All of a sudden the flash went offline.Assumed flash went bad and took it to a repair facility and it works fine on their mirrowed cics.Took it back out and reconnected to the system and it still says (F983)not available,(F903) not...

Mics 4.1 with Nam 4.0. I am trying to answer with auto attend and then ccr tree 1 and path1 sent to hunt group 707 rings fine on transfer but on the 5th ring a machine voice answers and says "the party you are trying to reach is not available" after a few seconds Exiting the system!Que on busy...

Has anyone had any sucess forwarding a asm port to an external number on a mics 6.1?