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  • Users: jslewis
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  1. jslewis

    serial FK

    R5, voicemail pro. Is it still possible to move a vm pro license from a parallel dongle to a serial dongle? Has anybody done this recentily? Thanks ACA ACS ACIS ACSS
  2. jslewis

    9.0 advanced edition can we?

    When a caller that is tired of listening to queue message they would be able to press 1 and leave number via clid. Then when queue is empty, have ipoffice call them back and connect with operator. Is this feasible with advanced edition license? I have not done any ivr programming since 5.0...
  3. jslewis

    Upgrade from 6 to 9 new v2

    I have a new v2 and new essential edition license on the way to replace dead v2 running r6. Am going to be able to recreate the old r6 sd card with r9, or do I also need an upgrade license? I have done a lot of v1 to v2 replacements, but I always started out with a new sd card also. Thanks...
  4. jslewis

    8.1 to 9.0/9.1 upgrade

    ipo 500 v2 R8.1 vm pro I have an 9.1 upgrade license, do I have the option of only upgrading to 9.0? My distributor said I had to go to 9.1, but in the past the licenses worked if you went to a earlier release also. Not that I am chicken to go to 9.1 :-) Thanks ACA ACS ACIS ACSS
  5. jslewis

    Having a hard time believing the 9.1 docs

    I understand the legacy T1 is no longer supported, but IP400 DS16 and DS30 not supported, V1 and V2? Then to add to my confusion they left the "no" out in the "no longer supported" sentence. Could someone clarify this for me, or point me to a thread where it was discussed. Thanks Discontinued...
  6. jslewis

    VM Pro 8.1.9203 moving messages to old

    IPO R8.1.69 VM Pro 8.1.9203 9608 phones Visual VM The issue: User has 4 new messages, and 0 old messages. They listen to the first new message, delete it and hangup the phone. When they go back to listen to the remaining 3 new messages, there are only 2 new and there should be 3. The 3rd one...
  7. jslewis

    Polycom Soundstation 6000 static vlan

    IPO 500 R8 I am configuring this soundstation remotely, and cannot find a place to enter a static vlan using the web menu? Anybody have any insight, or does it have to be done with DHCP? Thanks ACA ACS
  8. jslewis

    Embedded Prompts Custom Dial by name

    ip 500v2 R7.0.278401 Embedded voicemail :-( Is there a way to change the default dial by name instructions from "Enter first name followed by #" to "Enter first letter of first name followed by #"? Is there a folder I can get to and what is the sound file format? ACA ACS
  9. jslewis

    downgrading 9508 and 9620 to 7.27

    I am downloading 7.27 after reading the 8.0 essential edition license thread. I already have a new 500v site up and running 8.0 vmpro without essential license. Do the 9508 and 9620 phones need to downgrade also? System went in last week. ACA ACS
  10. jslewis

    vm pro v 7.xx group names

    Is there still a 12 character limitation for group names used in vm pro callflows, group start points? I know this was an issue in older versions, has it been fixed in ver 7? ACA ACS
  11. jslewis

    voicemail deleting messages 7.0.23

    ipo500 v2 7.0.23 2003 vm server When listening to voicemail with multiple messages, a user will press *3 to delete a message. What happens is the next message will be deleted and the current message will start playing again. This does not happen all the time, but once it starts it will keep...
  12. jslewis

    9630G caller id display

    ipo ver 6.0 Is there a way to get the incoming caller name to display on a 9630G? ACA ACS
  13. jslewis

    Do not want Incoming caller id

    500 v2 vs 6.0.18 vm pro I have a site that is part of 13 site scn. They receive their incoming calls over a scn trunk from the main site pri. This site does not want any incoming caller id, because they deal with sexual abuse victims. All other sites were thrilled with incoming caller id. The...
  14. jslewis

    Migrate 412 to 500v2

    vs 6.0 412 to 7.0 500v2 300 users 12 ip trunks 3 pri trunks 230 incoming call routes I have not done one of these migrations yet. Was hoping to start with a small system, so my estimate would have small impact. But no luck this lient is having couple of issues with 412, conference bridge and...
  15. jslewis

    Upgrade phone 8 and ds30 to 6.1

    I am replacing a 406 v1 with a ip 500 v2 6.1. Will a DS30 v1 and phone 8 work with 500 v2 6.1? I have done a couple of upgrades with v2 mods, but none yet with the old ds30 v1. Thanks ACA ACS
  16. jslewis

    Softphone 6.0

    Does softphone work with a power user license without using one-x portal? Using the softphone installation that comes on the admin disk? ipoffice 500 v2 6.0.18 ACA ACS
  17. jslewis

    Scn 6.0 distributed vm ports

    All sites are 6.0.18 ipo 500 v2 Main Centralized vm site has: 20 vm ports 20 licensed networking channels Remote site has: Distributed vm 8 licensed networking channels In system status for remote site it reports 4 vm ports available. Am I really limited to only 4 vm ports? Where are the 4 vm...
  18. jslewis

    SCN Extension List 6.0

    I used to be able to get all of the scn extensions listed using delta server. Now with 6.0 and no delta server it looks like I will have to use manager and export individually to csv. Is there a way to get all 13 sites and 400 extensions in one file? Thanks ACA ACS
  19. jslewis

    Is 9630G supported on 406 v2

    I just upgraded our in house 406 v2 to 6.14 and get an "incompatible" on the phone display. I have plugged it into a couple of 500 v2 systems in the past and it worked great. ACA ACS
  20. jslewis

    will 6.08 work with win2k

    I have been using 5.xx on my old laptop. But 6.08 would not start, even after a repair. Is 6.xx compatible with win2k? ACA ACS

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