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  • Users: jdwells
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  1. jdwells

    Not going into Voicemail

    I have some users that are apart of an ACD queue, when they put their phone on make busy, it doesn't go into voicemail. It just keeps ringing. Any ideas?
  2. jdwells

    How to add an extension to an existing line

    I need to find out how to change a key item on the phone to be a message number. I have some available adl lines that I plan on using, what are the commands.

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