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  • Users: superjett
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  1. superjett

    eu24 can't program appearance buttons

    I was going to add some appearance buttons to our receptionist's 5420/EU24 but the appearance options are grayed out. After some more digging, it's grayed out on most phones if I'm on anything like button 5+. Am I missing something?
  2. superjett

    selfadminister, abbreviated dial, autodial??

    On our 3904 Meridian phones, many users (including myself) had soft buttons programmed as autodials for one-touch dialing to certain numbers. I've been trying everything imaginable on the IPO, but can't find a solution that I'm 100% happy with. I can set button 7 as selfadminister.1 so they...
  3. superjett

    headset that doesn't require lifter for 5410/20

    We just had IPO installed on Friday and I'm hoping to get away from handset lifters with the new phones. Is it possible? We have Plantronics CS50's and were using the lifters on our old M3904's but like always they're a pain to keep attached/working properly. Also, most users really like how...
  4. superjett

    upgrade opt11c to ???

    Our opt 11c is still running MerMail and we've been having a lot of hardware issues recently so we're looking at replacing/upgrading. When it was installed, we had tie-lines to a second plant and corporate offices, but those are gone now so we only have the PRI circuit with around 80 lines...
  5. superjett

    Mermail keeps locking up

    Our Mermail has locked up 3 days in a row now. AT&T (we have a maintenance contract) has sent a tech out and the first 2 days, supposedly he just rebooted Mermail and 'reinitialized the link' which I can't find anything on. We're waiting on a tech today. I tried to get an upgrade approved a...
  6. superjett

    KX-TD1232 general questions/info/help

    We purchased a plant that has a KX-TD1232 with 7453 phones. It's not setup very well, the story is that the guy who sold it to them was still in the process of configuring when he passed away. Currently they have 2 outside lines, they ring on all 7-8 phones, and can be transferred to different...
  7. superjett

    How would you migrate these users from Notes to Outlook?

    Our parent company acquired a plant that uses Notes 6.5, but the server is located elsewhere at their corporate headquarters, which we did not purchase. In the next week or two, the connection to that server will be cut permanently, so I need to move these users over to Outlook on our Exchange...
  8. superjett

    adding Lotus Notes users

    I need to add some users at a facility to our Exchange 2000 server. They currently use Lotus Notes 6.5 on a Domino server with the company we purchased their facility from. Preferably I'd keep them on Notes short term so they don't have to learn something else new during the transition period...
  9. superjett

    Thru-dial problem

    We lost our Mermail hard drive a few weeks ago, and our tape backups (both daily and a stored one) were bad so the Bellsouth/AT&T tech got everything up and running on a new hard drive, installed Mermail, and I have all functions working EXCEPT thru-dial. It responds, allows you to enter a...
  10. superjett

    voicemail is down, how to forward automated attendant to a person

    Our voicemail hard drive passed on yesterday, ATT/Bellsouth is getting a new one and we hope it will be here/installed today and the system reinstalled/restored from backup. In the meantime, I'd like to forward our main number which normally goes to the menu system to our administrative...
  11. superjett

    check my configuration and give a recommendation if you can

    We had a power outage over the weekend and between our Sonicwall and the 2621's, we lost some configuration (probably wasn't written to memory) so I'm looking for a definitive answer to what we need. We have a fairly simple system internet | ISP router | Sonicwall firewall---10.5.80.80...
  12. superjett

    remote location cannot access web

    I've worked on it (not so good at routing) and had our consultant come in and he's thinking it's our new Sonicwall blocking the traffic (he's decent on Cisco) but I'd like to post this for some review to make sure we're setup properly between the routers. internet IP Sonicwall 10.5.80.80 main...
  13. superjett

    unauthorized use of my site in iframe

    a website is using my website content in an iframe, is there anyway to prevent them from using it or at least break it out of the iframe? thanks.
  14. superjett

    command line script not running properly

    I am running some .php pages from command line under Win2003 and having trouble with one that accesses a local file. I have one that will send an e-mail just fine, but another in the same directory that imports data from a .txt in the same directory says the file doesn't exist when it in fact...
  15. superjett

    Fatal error: Allowed memory size of 8388608 bytes exhausted

    Not even sure where to start on this one. Running Apache 2.0.52, PHP 4.3.9, and Fedora core 3. I have an export to Excel .php that pulls data from SQL 2000 based on a date range you enter. If you have over x amount of data, I get the error Fatal error: Allowed memory size of 8388608 bytes...
  16. superjett

    stripping up to 26 slashes

    I've tried many ways and searched for other approaches, but am stumped other than the brute force approach on this one. I have a string variable coming out of a PLC (industrial control processor) that uses \00 as a filler character. That gets stored in MSSQL2000. That is not a problem but...
  17. superjett

    automatically refreshing value from mssql

    As a disclaimer, I have no Java experience, just digging around this morning looking for a direction to a solution hopefully. I currently have a .php that I use to pull info out of a single row in a mssql db that is updated with info from a production process. I have that entire page set to...
  18. superjett

    Forwarding/multiple locations for same dn

    I've tried several ways of doing this to no avail (other than totally screwing them up). I have an office with 4101 as my DN and 5101 is the rollover then to voicemail. I also have the server room with 4106 as DN but no voicemail/rollover. Some days I'm in the server room all day, others not...
  19. superjett

    Incoming caller ID

    We're on a PRI circuit from Bellsouth, not sure of exactly all the options we have (but can find out), and I've recently enabled CNDA on everyone's phones to show names internally. What does it take to get external names shown on our phones? Currently we get the caller ID number, but no name...
  20. superjett

    Just have to say thanks to everyone

    I've gone from our company having to pay $244 for one hour worth of programming/changes to me being able to handle most changes in a week or so thanks to all the informative posts/people on here. I've been able to make all the "nice to have" changes instead of just saving up all the "have to...

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